Senior Lead, QA Lab

About the role

Assure that customer requirements for vehicle validations, audits and warranty analysis are met and/or exceeded, with a customer lead attitude. Coordinate swift and appropriate response to issues affecting Safety, Quality, Delivery and Cost. Assure compliance to Quality Management System (QMS) requirements. Also handle fleet maintenance responsibilities.

Responsibilities

• Assure that periodic drive audits are performed to customer requirements. Notify respective Quality Engineering/Quality Manager of any drive audit failures; assist with containment action as appropriate.
• Assist with Engineering planning and execution of drive audit validations (includes part/component testing); assure these activities are performed per customer and/or internal requirements, including APQP, EAPA's, SREA's, etc.
• Maintain the drive audit fleet, including repairs related to normal drive audit activities, as well as overall vehicle readiness to support business activities. Prioritize vehicle safety related issues.
• Develop training plans with the Quality Manager to develop drive audit capabilities in areas of new technologies, for example, electric vehicles.
• Maintain the customer diagnostic portals (Ford IDS/FDRS, Nissan Asist) with regular updates and subscription maintenance.
• Oversee the purchase and sell of fleet vehicles. Manages the annual tag renewal and insurance verification.
• Responsible for adherence to the policies, procedures, work rules and instructions of the IATF 16949 systems as related to operations.
• Responsible for adherence to the policies, procedures, work rules and instructions of the ISO 14001 environmental management systems as related to operations.

Supervision

Leadership responsibility for Drive Audit Techs, including training and development of new technology skill sets.

Leadership Core Traits

• Integrity – leads by example with high standards and work ethic. Identifies safety concerns and acts quickly.
• Bias for Action – self-motivated; responds with immediacy to quality concerns.
• Communication – effective and respectful, both verbally and written.
• Accountability – understands the responsibility and commitment to the team.
• Mentorship – shares knowledge and experience in a beneficial way, encouraging team growth and maturity; attitude reflects a desire to help others succeed as well.

Certification/License

• Valid OK driver's license with clean driving record required.
• ASE Mechanical certification preferred.
• Advanced automotive diagnostic and repair training desired.