Senior Knowledge Manager

Residency status: U.S. citizens only. Active TS/SCI with CI polygraph clearance required; no clearance upgrades.

About the role

NAOVI (Novel Applications, Inc.) is a premier technology services company headquartered in Fredericksburg, Virginia. We provide solutions in Cyber Security, Information Management, and Systems Integration, delivering measurable business value through experience, creativity, flexibility, pragmatism, and cost-effective solutions.

Responsibilities

• Develop, manage, update, and maintain Knowledge Management (KM) systems (e.g., SharePoint sites, databases, and internal websites) as repositories for storing, sharing, and utilizing data.
• Advise the Government on best practices for utilizing KM tools to enhance information sharing of analysis, assessments, legislative materials, policies, strategies, budget materials, IT information, and other relevant documents.
• Train system users, including IC partners, and provide user guides as needed.
• Integrate information with other databases as required.
• Utilize automated tools and visualizations to facilitate users’ access and ability to analyze information holdings.
• Employ specific tools for unique office needs, including interoperability with or ability to share information with other IC or state and local partners.
• Create and maintain virtual communities of interest to enable collaboration, storage, search, and discovery of information; share lessons learned and best practices; and report and track metrics.
• Develop simulations and exercises to test database readiness and communication channels.
• Identify opportunities to improve exchanges of information across systems, the Government, and private sectors.
• Maintain and update a customer-wide repository for instructions, Internal Process Documents (IPDs), and policy memorandum.
• Build data repositories for mission needs that automatically generate visualizations to support analysis, reporting, and briefings.

Requirements

• Minimum of BA/BS and 18 years of relevant experience, or 10 years with a Master’s degree, or 24 years of relevant experience with no degree.
• Active TS/SCI with Polygraph level clearance.
• Demonstrated experience with Knowledge Management processes and methodologies, including organizational studies, system design, work simplification, and measurement studies.
• Excellent oral and written communication skills, including preparing operations and procedures manuals.
• Working knowledge of quality control/testing for web features and content display.
• Strong process-oriented organizational skills to maintain well-organized repositories and content pipelines.
• Demonstrated open communication and effective collaboration with team members and supervisors.

Skills

• Languages: HTML, CSS, JavaScript, jQuery.
• Content Management Systems: Joomla, WordPress, SharePoint.

Benefits

• 401k
• Health, Dental, and Vision insurance
• Long-Term and Short-Term Disability
• 3 weeks’ paid vacation
• 5 days’ paid sick leave
• 11 paid holidays
• Travel reimbursement (50-mile radius to work location)

Pay

$120,000 to $160,000 per year

Schedule

• Shift work – daytime
• 100% onsite