Senior Key Account Manager ( South East )

About the role

The Senior Key Account Manager will be responsible for maintaining, selling, and growing Avocado's large Southwest retail partners. This role will spearhead the cultivation of high-impact strategic relationships and drive macro-level growth across key retail accounts.

Responsibilities

• Service East Coast key partners by building and growing relationships within the organization.
• Oversee team of account trainers and key account managers in the SE region.
• Visit the offices and buyers to build rapport, relationships, and business.
• Work with the Market Trainers to drive sales, training (Large roll out meetings, sales meetings, etc.), and growth of AGB in each partner.
• Be a coach and mentor along the way to the Market Trainers.
• Help to open new strategic accounts on the East Coast.
• Work with Retail Development Team on displays, POP options, delivery and set-up, liaison between AGB and assigned accounts, and managing timelines, overseeing execution, and follow-up once an account is onboarded.
• Create, submit, and follow up with tasks associated with your assigned accounts.
• Perform day-to-day responsibilities of account management including status reports, delivery service help, solving issues, and connecting the appropriate people and departments to grow.
• Lead the customer account planning cycle and develop strategic short- and long-run plans that will achieve predetermined sales goals.
• Regularly evaluate a partner's sales performance and develop strategies to sustain successes and improve deficiencies.
• Keep management updated about the partners' strategic plans and goal progression.

Requirements

• At least 5 years of sales experience with a demonstrated record of creating, maintaining, and growing outstanding client relationships.
• Experience leading and managing a team of brand representatives.
• Mattress and Bedding experience a huge plus, along with industry relationships, especially on the East Coast.
• Possess strong research, writing, editing, and client interaction skills.
• Effectively prioritize in a fast-paced environment and meet deadlines.
• Organized, self-motivated, with a proactive approach to managing and executing projects.
• Ability to use independent judgment, analyze information, and formulate recommendations to solve problems.
• A passion for the foundations and core beliefs in Avocado as the leader in certified organic and sustainable products.

Physical Requirements

• Stationary position: Must be able to remain stationary 50% of the time.
• Move: This role involves moving throughout the office to meet with different team members, as well as around the retail spaces, other offices, etc.
• Operate: Constantly operates a computer and other office machines such as printers and tablets.
• Communicate: This role frequently communicates with other team members to update on the status of a task.
• Travel: This role involves travelling to different locations.

What You Bring

• At least 5 years of sales experience with a demonstrated record of creating, maintaining, and growing outstanding client relationships.
• Experience leading and managing a team of brand representatives.
• Mattress and Bedding experience a huge plus, along with industry relationships, especially on the East Coast.
• Possess strong research, writing, editing, and client interaction skills.
• Effectively prioritize in a fast-paced environment and meet deadlines.
• Organized, self-motivated, with a proactive approach to managing and executing projects.
• Ability to use independent judgment, analyze information, and formulate recommendations to solve problems.
• A passion for the foundations and core beliefs in Avocado as the leader in certified organic and sustainable products.

Benefits

• Medical (HMO, PPO, HSA)
• Dental
• Vision
• 100% Employer Paid Life Insurance
• 401(k) with employer match
• PTO
• Volunteer days
• Employee Purchase Program
• Profit Sharing Bonus Plan
• Training and Tools to be successful along with a strong partnership from your peers and leaders
• Wellness Program
• Referral Bonus
• Opportunity to grow

Pay

$100,000 - $130,000

Schedule

Full-time