Senior Joint Exercise Information and Knowledge Management (IM/KM) Manager & Integration Specialist

About the role

Serco is seeking a Senior Joint Exercise Information and Knowledge Management (IM/KM) Manager & Integration Specialist to support the Joint Staff J-7 Deputy Directorate for Joint Training and Exercises (DDJTE) in Suffolk, Virginia. This position combines Joint exercise operations expertise with enterprise IM/KM strategy, systems integration, data management, automation, and emerging Artificial Intelligence (AI) capabilities to design and continuously improve a secure, repeatable, and exportable IM/KM framework supporting Joint exercises throughout the Joint Exercise Life Cycle (JELC). The successful candidate will work directly with Joint Exercise Control Groups (JECGs), exercise planners, training audiences, technical teams, and system owners to define operational IM/KM requirements, identify capability and information-flow gaps, and develop actionable solutions that integrate people, processes, systems, and emerging technologies. The position requires both hands-on proficiency with Joint Staff and Combatant Command collaboration tools and sufficient back-end systems knowledge to assess data structures, repositories, permissions, system dependencies, interoperability, and integration requirements. This position is contingent upon the ability to maintain/transfer an active U.S. Department of Defense (DoD) Top Secret (TS) clearance with Sensitive Compartmented Information (SCI) eligibility.

Serco Inc. is the Americas division of Serco Group, plc, with 9,000+ employees across 100+ sites in Defense, Citizen Services, and Transportation. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients.

Responsibilities

• Serve as the senior Information Management/Knowledge Management (IM/KM) subject matter expert supporting Joint exercise design, planning, execution, assessment, and lessons learned throughout the Joint Exercise Life Cycle (JELC).
• Work directly with Joint Exercise Control Groups (JECGs), DDJTE leadership, training audiences, technical teams, and system owners to define and continuously assess operational IM/KM requirements.
• Develop and maintain comprehensive JECG IM/KM Plans and Exercise Control Plan (ECP) IM/KM requirements, defining information exchanges, workflows, responsibilities, collaboration tools, Request for Information (RFI) procedures, security, governance, and information-sharing processes supporting exercise control and the training audience.
• Conduct continuous IM/KM capability, knowledge-flow, information-flow, and gap assessments; map operational processes and system dependencies; identify information stove pipes, duplication, access issues, interoperability gaps, and data-flow bottlenecks; and develop actionable current- and future-state recommendations.
• Design, manage, and optimize classified and unclassified IM/KM environments and integration dependencies.
• Assess and optimize the integration and interoperability of Maven Smart System, VJOC, SharePoint, Donovan, INTELINK, C2IE, Power BI, Microsoft Teams, and other Joint Staff and Combatant Command systems, advising leadership on the best combination of existing and emerging tools and processes to support Joint exercise requirements.
• Evaluate and integrate emerging capabilities including CJADC2 technologies, Artificial Intelligence (AI), Large Language Models (LLMs), AI agents, APIs, automation, data integration, and advanced analytics, and develop repeatable, secure, and exportable IM/KM solutions, implementation roadmaps, and senior-leader recommendations that improve Joint exercise information sharing, interoperability, and decision support.
• Travel as required to support exercise planning, IM/KM design, systems integration, and execution.

Requirements

• Active Department of Defense (DoD) Top Secret (TS) clearance with Sensitive Compartmented Information (SCI) eligibility.
• U.S. Citizenship.
• Bachelor's degree or higher with at least 8 years of relevant Joint operations, exercise, IM/KM, or technical experience; or equivalent military experience, specialized technical training, and certifications directly related to the requirement.
• Significant experience supporting Joint military operations, Joint training, Combatant Command exercises, Joint Task Forces, Joint Exercise Control Groups (JECGs), or comparable operational-level activities, with a strong understanding of the Joint Exercise Life Cycle (JELC).
• Demonstrated DoD IM/KM experience, including development of IM/KM annexes, information exchange requirements, classified/unclassified collaboration environments, or comparable Joint operational planning products.
• Experience conducting IM/KM capability and gap assessments, knowledge and information-flow analysis, process improvement, and systems-integration assessments, with the ability to translate Joint operational requirements across people, processes, technology, governance, data, and information into actionable solutions.
• Working knowledge of enterprise collaboration systems, information architecture, portals, repositories, permissions, metadata, data structures, and system dependencies, with demonstrated ability to work across military leadership, exercise planners, technical