Senior IT Technology Specialist

About the role

We are seeking a Senior IT Technology Specialist to join our IOPS IT team, ensuring high-quality service delivery and driving IT and OT solutions across our industrial sites. In this role, you will serve as a Subject Matter Expert in IT/OT risk management, security, and operational excellence identifying and mitigating risks, overseeing incident management, and ensuring compliance with regulatory and security standards while collaborating with cross-functional teams, service providers, and third-party partners.

Responsibilities

• Develop and implement strategies to identify, assess, and mitigate risks within IT and OT operations, ensuring alignment with organizational goals, compliance standards, and regulatory requirements; advise management and business owners on critical issues
• Monitor endpoint security posture, respond to incidents, and coordinate remediation efforts; support IT/OT network segmentation initiatives in alignment with industry frameworks such as IEC 62443
• Contribute to Enterprise Cyber Resiliency projects, enhancing the organization's ability to withstand, detect, respond to, and recover from cybersecurity incidents across IT and OT environments
• Provide oversight and guidance for major incidents, ensuring coordination of resolving parties, effective stakeholder communication, and thorough post-incident review
• Partner with service providers and third-party teams to ensure quality of service, highest levels of availability and efficiency, and adherence to agreed SLAs benchmarked against industry standards
• Provide direction and oversight across the full lifecycle of IT/OT solutions from initiation through transition, collaborating with internal and external teams to ensure successful delivery
• Support audits and compliance reviews with detailed documentation and insights into IT/OT risk management practices; monitor emerging risks and recommend proactive measures to safeguard systems
• Train and guide team members on risk management protocols, fostering a culture of risk awareness and continuous improvement across IT operations

Requirements

• Deep experience with ITIL disciplines and service management in large-scale, diverse environments including incident management and escalation procedures
• Experience with operating systems including Microsoft Windows and Linux, and virtualization platforms such as VMware
• Experience with monitoring and security tools such as Splunk, Claroty, and next-generation OT tools preferred
• Proven problem determination and root cause analysis skills; excellent customer-facing, negotiation, and influencing skills with the ability to work effectively with global teams and third-party service providers

Qualifications

BS/BA in Information Technology or a related field. Senior: 5 years of experience delivering IT/OT services. Principal: 8 years of experience delivering IT/OT services. Strong GxP experience and experience in highly regulated environments required. May consider equivalent combination of education and experience; level determined based on qualifications.

Pay

Salary Range (annually) $77,600.00 - $148,400.00

Schedule

Location: Troy, New York, United States. Work model: Monday - Friday 8am - 4:30pm

Benefits

Regeneron offers a competitive and comprehensive total rewards package which may include, depending on country and role: annual bonuses or other incentive plans, equity awards, pension or retirement benefits, 401(k) company match, health and wellness programs, fitness centers, insurance benefits (e.g. medical, dental, vision, life and disability), paid time off, and family support benefits.