Senior IT Systems Analyst, G&A

Essential Functions

• Serve as an IT point of contact for G&A stakeholders; gather, analyze, and document business needs for processes and systems.
• Document current-state and future-state processes; translate business needs into functional requirements, and system specifications.
• Support governance and compliance controls (e.g., SOX ITGC where applicable), including access reviews, role/permission audits, segregation of duties considerations, and evidence documentation.
• Support recurring reporting cycles and audit requests by ensuring data quality, traceability, and timely delivery of requested information.
• Drive SDLC standards and best practices for technology delivery (intake, requirements, design, testing, release, and documentation) to improve consistency, quality, and auditability.
• Facilitate communication between HR, IT, other G&A teams and implementation partners to align on scope, priorities, timelines, and outcomes.
• Support implementation of new features and releases, including test planning, test script creation, UAT coordination, regression testing, rollout planning, and post-go-live stabilization.
• Develop and maintain support materials, training content, job aids, and end-user documentation to drive adoption and consistent process execution.
• Ensure G&A systems are operated in accordance with IT policies and procedures, privacy/security expectations, and applicable regulatory requirements.
• Manage governance for change management across the responsible G&A ecosystem (e.g., change intake and prioritization, change calendar, risk/impact assessment, approvals/CAB as applicable, communications, and release readiness).
• Develop and maintain documentation (requirements, process flows, training, end-user guides) and deliver enablement as needed.

Requirements

• Bachelor’s degree in computer science, information systems, or related field. Minimum 7 years of experience supporting enterprise applications, including HR systems (Workday), contingent workforce management solutions, and other G&A systems. Other combinations of education and/or experience may be considered.
• Hands-on experience with integrations (e.g., API-based integrations, SFTP/file-based interfaces, data mapping/transformations, monitoring, error handling, and reconciliation).
• Strong data analysis skills: ability to validate data, reconcile results, and perform basic queries.
• Strong understanding of SDLC practices and IT controls (ITGC), including security and compliance expectations; experience supporting SOX controls and audit evidence collection.
• Strong analytical, troubleshooting, and problem-solving skills.
• Business process mapping experience (current-state/future-state), including documenting end-to-end processes and identifying control points.
• Able to translate complex business needs into clear functional requirements and technical-ready specifications.
• Excellent communication and stakeholder management skills; able to translate between business and technical teams and produce clear documentation.
• Comfort working in a fast-paced, evolving environment with cross-functional teams.
• Hightly motivated, results-focused, and able to manage multiple priorities with a sense of urgency.
• Experience working with GxP validated systems, supporting CSA/validation documentation, change control, deviation/CAPA support, and inspection/audit readiness is a plus.
• Lifesciences industry experience is a plus.