Senior IT Support Specialist
North Texas Area Community Health Center, Inc. · Fort Worth, TX · 5 days ago
Information TechnologyFull-time
Responsibilities
- Provide advanced technical support and troubleshoot complex IT issues
- Install, configure, and maintain computers, laptops, software, printers, and other technology
- Manage user accounts, Microsoft 365, Active Directory, and system access
- Monitor and maintain servers, networks, LAN/WAN infrastructure, routers, and storage systems
- Perform routine system backups, security checks, and IT audits
- Troubleshoot TCP/IP connectivity, workstation, and server issues
- Maintain IT inventory and help implement technology improvements
- Develop IT processes, policies, and procedures
- Mentor and train Tier I and Tier II IT support staff
- Travel between DFW-area offices to provide onsite technical support