Senior IT Specialist
About the role
SAIC is seeking an IT Specialist to play a key role in keeping critical network, system, and communication technologies running smoothly. This position provides Tier 1 and Tier 2 support across network, systems, and phone operations in alignment with the SIE OPORD. You’ll manage and maintain a wide variety of IT and communication systems—including routers, switches, VTCs, phones, laptops, and related infrastructure—while helping ensure reliable, secure performance for users and mission partners. This role is ideal for someone with strong technical knowledge, hands‑on experience with diverse network protocols, hardware, and software, and a passion for troubleshooting and problem solving. Solid communication skills are essential, as you’ll collaborate closely with other IT team members and contribute to long‑range planning and resource administration for the enterprise network.
Responsibilities
- Monitoring system performance, maintaining equipment logs, ensuring link functionality, and supporting full lifecycle operations for LAN/WAN infrastructures.
- Preparing technical implementation plans, conducting research to ensure network compliance with applicable standards, and providing regular performance updates to Government stakeholders.
- Installing, configuring, tuning, testing, operating, monitoring, upgrading, patching, troubleshooting, and managing WAN and LAN routing and switching hardware and software.
- Installing, maintaining, troubleshooting, and managing PC hardware and software within the WAN/LAN infrastructure.
- Supporting and repairing LAN/WAN capabilities, including point‑to‑point circuits, satellite connectivity, dedicated and broadband Internet connections, and associated routers, switches, and encryption devices.
- Configuring, operating, maintaining, defending, and troubleshooting LAN Programs of Record (PORs).
- Managing IT infrastructures across USSOCOM, Component Commands, TSOCs, and deployed forces, including required updates to routers, switches, circuits, and encryption devices