Senior IT Project Manager - SAP S / 4HANA Transformation

Position Overview

The Pennsylvania Turnpike Commission is seeking an experienced Senior IT Project Manager to lead Wave 2 of an enterprise-wide SAP S/4HANA enhancement initiative. This complex program involves a core business application, multiple interconnected systems, cross-functional business processes, external vendors, and a broad range of stakeholders. The selected candidate will oversee multiple concurrent workstreams, manage technical and business dependencies, proactively identify and mitigate risks, and ensure project deliverables remain aligned with strategic priorities, operational requirements, budgets, schedules, and established project management standards. The ideal candidate will bring extensive experience managing enterprise IT and SAP/ERP projects, strong leadership and communication skills, and expert-level proficiency in developing and maintaining integrated project plans using Microsoft Project.

SAP Environment and Integrations

• SAP S/4HANA
• SAP Analytics Cloud (SAC)
• SAP Business Data Cloud (BDC)
• SAP Business Technology Platform (BTP)
• SAP Datasphere
• SAP Service and Asset Manager (SSAM)
• SmartDocs Vendor Portal
• SAP SuccessFactors
• OnBase Document Management
• AgileAssets
• ServiceNow
• Qlik Sense
• Board Operating Budget
• Microsoft Dynamics 365
• Kahua Engineering Project Management
• Financial institutions and benefit providers
• Commonwealth of Pennsylvania systems

Key Responsibilities

• Manage and coordinate internal and external teams across multiple IT projects of varying complexity.
• Develop and maintain project documentation in accordance with established project management standards, procedures, templates, and methodologies.
• Build and maintain detailed, integrated project plans and schedules covering tasks, deliverables, milestones, cross-functional dependencies, and critical paths.
• Develop, monitor, and maintain project cost estimates and budgets throughout the project lifecycle.
• Plan and allocate resources effectively to ensure appropriate staffing for project activities.
• Forecast resource capacity and identify potential resource constraints to support proactive planning and corrective action.
• Establish and maintain project governance frameworks, including roles, responsibilities, escalation paths, and decision-making processes.
• Collaborate with business owners and analysts to define, refine, and manage project scope.
• Oversee all phases of the project lifecycle, including initiation, planning, execution, monitoring, controlling, and closure.
• Identify, assess, and mitigate project risks, issues, dependencies, and schedule impacts.
• Coordinate with system integrator project managers and other teams responsible for interconnected initiatives.
• Build and maintain productive relationships with IT teams, business owners, project sponsors, vendors, and key stakeholders.
• Manage project artifacts, documentation, approvals, and stakeholder sign-offs.
• Conduct lessons-learned sessions and recommend improvements to project delivery practices.
• Ensure compliance with the organization's PMO Playbook, project management standards, and applicable IT policies.

Required Qualifications

• Minimum 10 years of project management experience across projects of varying size and complexity.
• Demonstrated experience managing project integration, scope, schedules, communications, vendors, and risks.
• Experience managing high-profile vendors across on-premises and cloud environments.
• Experience managing enterprise business solutions, particularly SAP/ERP implementation or enhancement projects.
• Experience managing multi-year projects.
• Expert-level knowledge of Microsoft Project and/or Microsoft Project Online, including developing and maintaining detailed integrated project plans.
• Active Project Management Professional (PMP) certification.
• Strong leadership, conflict resolution, negotiation, and stakeholder management skills.
• Excellent written and verbal communication and presentation skills.
• Strong organizational skills and the ability to coordinate multiple concurrent workstreams.

Work Arrangement and Travel Requirements

Candidates based within the continental United States are preferred. The position is primarily remote, with onsite attendance required for one week per month, as scheduled by the Pennsylvania Turnpike Commission. Additional onsite attendance may be required for stakeholder meetings, work sessions, planned implementations, system issues, and other project needs. Onsite activities will take place at one of the following locations in Middletown, Pennsylvania: Central Administration Building, 700 South Eisenhower Boulevard; Turnpike Industrial Park, 2850 Turnpike Industrial Drive. The selected candidate must attend a full-day onsite orientation and collect assigned equipment personally. Equipment will not be shipped, and orientation-related travel costs will not be reimbursed. Resources must be able to report to the work location within three hours in an emergency. Travel costs for resources within a three-hour commuting distance are included in the agreed rate, with no additional compensation. Any reimbursable travel expenses must comply with applicable federal GSA guidelines and include appropriate documentation. Expenses must be submitted within 60 days of travel. The vendor is responsible for arranging workspace for its project team.

Onboarding and Compliance Requirements

• Allow approximately five to seven business days for onboarding.
• Complete the required consultant onboarding documentation.
• Sign applicable technology-use and access agreements.
• Provide a contact phone number and current professional photograph.
• Submit a Pennsylvania Access to Criminal History (ePATCH) background check dated after the Statement of Work release date.
• Submit a National Criminal Background Check before the engagement begins.
• Sign a non-disclosure agreement when required for access to Commission systems or data.
• Follow applicable IT standards, security policies, and remote-work expectations, including maintaining a professional appearance and using cameras during meetings.
• Return all Commission-issued equipment in good working condition within two weeks of offboarding. Charges may apply for unreturned equipment or damage beyond reasonable wear and tear.
• Obtain prior approval for all overtime requests.

Additional Engagement Conditions

• The Commission observes 11 designated holidays when the Central Administration Building is closed.
• The resource must be available for onsite work when required for planned implementations or system issues, with advance notice where possible.
• All project activities must follow applicable Commission IT standards and project governance procedures.