Senior IT Program Manager

About the Role

Manages the scheduling, pricing, and technical performance of medium- to large-scale company programs. Ensures adherence to master plans and schedules, develops solutions to program problems, and directs work of incumbents assigned to programs from various departments.

Responsibilities

• Oversees the work of program teams by assembling team resources to ensure skills and strengths align with project demands.
• Assigns team activities to ensure project milestones are achieved and provides performance feedback to program and project managers.
• Manages, controls, and mitigates risks across interdependent projects by analyzing and identifying trigger events.
• Ensures alignment, buy-in, and support of program stakeholders by building and maintaining relationships with internal customers, third party vendors, and senior leadership.
• Works closely with portfolio sponsors and/or review boards to determine portfolio goals and influence the prioritization of program deliverables.
• Adheres to enterprise program management practices by leading formal and informal training sessions.
• Negotiates and prepares contracts by considering financial conditions, resources, and contractual requirements.
• Handles program financials, provides input and justification for costs and budget impacts, and oversees the request for information and vendor request for proposal processes.

Requirements

• Bachelor’s degree in computer science, information systems, or a related field (preferred).
• 7+ years of program management experience.
• 5+ years of management experience.
• Typically requires BS/BA in a related discipline; generally 7+ years of experience in a related field. May require certification. Advanced degree may offset less experience in some disciplines.

Work Environment

• Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
• Most of the time is spent sitting in a comfortable position with frequent opportunity to move about. On rare occasions, there may be a need to move or lift light articles.
• Typically requires overnight travel less than 10% of the time.

Nature and Scope

• Solutions require analysis and investigation.
• Achieves planned results by decisions and actions based on professional methods, business principles, and practical experience.
• May recommend/make decisions regarding new programs/initiatives that have significant impact to the business and carry consequences in unsuccessful endeavors.
• Manages a larger team or multiple small teams through direction of subordinate management and/or supervisory staff.