Senior IT Professional - Infrastructure

About the role

Applications accepted from: ALL PERSONS INTERESTED. Division/Section: HAS - IT TECHNOLOGY INFRASTRUCTURE.

Responsibilities

The Technology Infrastructure section of the Houston Airport System (HAS) is a service support organization responsible for augmenting the strategic capital program planning, and the design of construction with respect to technology infrastructure initiatives. We are responsible for the documentation and management of all telecommunication infrastructure assets and ensure their integrity toward facilitating all forms of communication traffic. We also support/maintain all HAS networks to include Metropolitan Area Network (MAN), and Local Area Network (LAN). The Senior IT Professional is part of the Technology Infrastructure Division of the Houston Airport System (HAS).

• TECHNICAL EXPERT: Has advanced technical certifications that demonstrates mastery of a specialized infrastructure discipline. Typically participates in industry/technical users’ groups. Proactively resolves highly complex technology problems by providing expert technical advice. May serve as highest level of escalation internally. This position is routinely expected to provide guidance, technical support, and find creative solutions to a variety of business needs.
• OPERATIONS & MAINTENANCE: Oversees a variety of highly complex analytical and technical assignments; provides subject matter expertise and advice for assigned technology and infrastructure systems. This position plans, manages, and implements infrastructure projects and upgrades, designs and documents infrastructure processes, procedures, and standards. Ensures effectiveness of infrastructure by performing preventive maintenance work and monitoring system performance; diagnoses problems; works with external vendors and COH departments; and supports back-ups for a variety of technologies, business units, and systems.
• STRATEGY: Understands how technology infrastructure systems support business objectives. Drives innovation and creative solutions by providing value propositions. Influences the strategy, acts as a technical thought leader in specialized areas. Implements best practices and uses knowledge of internal and external technology challenges and opportunities to drive business transformation. Addresses risks, limitations and vulnerabilities. Sr. IT Professional – INF role imparts influence and direction has to how server, cloud, storage and other infrastructures are implemented.
• TEAM EFFORT: Contributes to the Information Technology team effort by accomplishing specific goals and performing related responsibilities as needed. The Sr. IT Professional – Infrastructure position provides coaching, mentoring, to other Server Team admins as well as Desktop leads when appropriate. Team Effort is more than being a team player, it is a willingness to assist the organization to succeed, to offer assistance outside of normal scope, and it is being available when needed.

Requirements

Educational Requirements: Requires a Bachelor's degree in Computer Science, Management and Information Systems (MIS) or a closely related field. Information systems-specific technical certifications may be substituted for 1 year of either the education or the experience requirement, as applicable. Related professional Information Systems experience may be substituted for the education requirement on a year-for-year basis.

Experience Requirements: At least six (