Senior IT Infrastructure Engineer

About The Role

Working within the IT Operations team, our Senior IT Infrastructure Engineer primarily supports and assists with the professional delivery of Shelter’s servers and network infrastructure, ensuring it remains reliable, secure, and fit-for-purpose. The post holder will keep abreast of emerging IT technologies, make recommendations, and implement resilience and feature enhancements, while maintaining a level of security appropriate to an organisation that handles sensitive data.

You’ll play a key role in ensuring Shelter’s IT infrastructure is secure, reliable, and fit for the future. Working across a range of technologies, you’ll provide expert technical leadership, lead the delivery of infrastructure projects and improvements, resolve complex technical issues, and help maximise the value of Shelter’s investment in technology. You’ll work closely with colleagues across IT and the wider organisation to develop resilient, innovative solutions that support our strategic objectives while continuously improving our systems, services, and ways of working.

Responsibilities

• Maintain and develop Shelter’s servers and network infrastructure to ensure reliability, security, and fitness for purpose.
• Stay updated on emerging IT technologies and make recommendations for resilience and feature enhancements.
• Provide expert technical leadership and lead infrastructure projects and improvements.
• Resolve complex technical issues and maximise the value of Shelter’s technology investments.
• Collaborate with colleagues across IT and the wider organisation to develop innovative solutions that support strategic objectives.
• Continuously improve systems, services, and ways of working.

Requirements

We prioritise diversity and have an inclusive and open mindset. Applications without a supporting statement will not be considered. The supporting statement should include responses to the points in the ‘About You’ section of the job description, using the STAR format to demonstrate how you address the behaviours required for the role.

Benefits

• 30 days of annual leave.
• Enhanced family-friendly policies.
• Pension scheme.
• Interest-free travel loans.
• Tenancy deposit loan.
• Payroll giving.
• Cycle to work scheme.
• Employee assistance programme.

We are happy to talk about flexible working, personal growth, and promote a workplace where you can be yourself and achieve success based only on your merit.

Pay

£44,305.37 per annum.

Schedule

• 35 working hours per week.
• 12-month fixed-term contract.

Location: Any Shelter Office.