Senior IT Portfolio Management Professional

About the role

The Senior IT Portfolio Management Professional – Insurance Tech Segment partners closely with business, technology, and product stakeholders across the Insurance value chain to ensure the IT portfolio and demand pipeline are aligned to enterprise priorities. Work assignments involve moderately complex to complex issues requiring deep analysis of business operations, insurance technology interdependencies, and varying organizational, regulatory, and market-driven factors.

This position organizes and prioritizes programs and projects in alignment with IT Strategy, Enterprise Architecture guidelines, Delivery roadmaps, and segment‑level strategic plans. This includes balancing discretionary and non‑discretionary spend (e.g., regulatory, compliance, security, member experience, operational efficiency), evaluating funding against annual portfolio budgets, managing intake/throughput capacity, adjusting schedules, and ensuring the right financial and organizational support is allocated to priority work.

This role begins to influence departmental strategy and drives technology portfolio decisions by evaluating business value, platform impacts, customer experience outcomes, and risk. The position requires autonomy in decision‑making regarding technical approaches, sequencing, and dependencies within insurance technology ecosystems—such as claims platforms, digital front doors, core admin systems, and data platforms. The individual exercises considerable latitude in determining objectives, methodologies, and approaches to assignments.

Responsibilities

• Organize and prioritize programs and projects in alignment with IT Strategy, Enterprise Architecture, Delivery roadmaps, and segment‑level strategic plans
• Balance discretionary and non‑discretionary spend (regulatory, compliance, security, member experience, operational efficiency)
• Evaluate funding against annual portfolio budgets and manage intake/throughput capacity
• Adjust schedules and ensure the right financial and organizational support is allocated to priority work
• Drive technology portfolio decisions by evaluating business value, platform impacts, customer experience outcomes, and risk
• Exercise autonomy in decision‑making regarding technical approaches, sequencing, and dependencies within insurance technology ecosystems (claims platforms, digital front doors, core admin systems, data platforms)

Required Qualifications

• 7+ years of experience in technology, IT portfolio management, IT delivery, or related fields
• Experience working within insurance technology ecosystems (e.g., claims, policy administration, provider systems, digital health platforms, clinical/UM systems, regulatory/compliance technology) strongly preferred
• Comprehensive knowledge of Microsoft Office applications including Word, Excel, Access, PowerPoint, and Visio
• Experience producing portfolio‑level metrics, performance dashboards, forecasting views, and trend reporting
• Working knowledge of ad‑hoc query tools and data repositories supporting portfolio, financial, and operational data extraction and analysis
• Must be passionate about contributing to an organization focused on improving member, provider, and associate experiences

Preferred Qualifications

• Bachelor’s degree
• SAFe Lean Portfolio Management Certification or similar
• Six Sigma and/or PMP certification
• Experience in problem analysis, process engineering, or operational excellence within an insurance or healthcare technology environment
• Experience producing executive-level metrics, measurements, KPIs, and trend reports related to portfolio performance, capacity, or outcomes

Work‑At‑Home Requirements

• Self‑provided internet service must meet at minimum a download speed of 25 Mbps and an upload speed of 10 Mbps (recommended; wireless, wired cable, or DSL connection suggested)
• Satellite, cellular, and microwave connection can be used only if approved by leadership
• Associates who live and work from Home in California, Illinois, Montana, or South Dakota will be provided a bi‑weekly payment for their internet expense
• Humana will provide telephone equipment appropriate to meet business requirements
• Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information
• Humana reserves the right to require associates to upgrade their internet service if necessary

Travel

While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Schedule

40 hours per week.

Pay

$106,900 – $147,000 per year. This job is eligible for a bonus incentive plan based upon company and/or individual performance.

Benefits

• Medical, dental, and vision benefits
• 401(k) retirement savings plan
• Time off (including paid time off, company and personal holidays, paid parental and caregiver leave)
• Short‑term and long‑term disability
• Life insurance
• Many other opportunities