Senior IT Portfolio Management Professional

About the role

The Senior IT Portfolio Management Professional – Insurance Tech Segment partners closely with business, technology, and product stakeholders across the Insurance value chain to ensure the IT portfolio and demand pipeline are aligned to enterprise priorities. Work assignments involve moderately complex to complex issues requiring deep analysis of business operations, insurance technology interdependencies, and varying organizational, regulatory, and market-driven factors.

Key responsibilities

This position organizes and prioritizes programs and projects in alignment with IT Strategy, Enterprise Architecture guidelines, Delivery roadmaps, and segment‑level strategic plans. This includes:

• Balancing discretionary and non‑discretionary spend (e.g., regulatory, compliance, security, member experience, operational efficiency)
• Evaluating funding against annual portfolio budgets
• Managing intake/throughput capacity, adjusting schedules, and ensuring the right financial and organizational support is allocated to priority work
• Influencing departmental strategy and driving technology portfolio decisions by evaluating business value, platform impacts, customer experience outcomes, and risk
• Exercising autonomy in decision‑making regarding technical approaches, sequencing, and dependencies within insurance technology ecosystems—such as claims platforms, digital front doors, core admin systems, and data platforms
• Determining objectives, methodologies, and approaches to assignments with considerable latitude

Required qualifications

• 7+ years of experience in technology, IT portfolio management, IT delivery, or related fields
• Experience working within insurance technology ecosystems (e.g., claims, policy administration, provider systems, digital health platforms, clinical/UM systems, regulatory/compliance technology) strongly preferred
• Comprehensive knowledge of Microsoft Office applications including Word, Excel, Access, PowerPoint, and Visio
• Experience producing portfolio‑level metrics, performance dashboards, forecasting views, and trend reporting
• Working knowledge of ad‑hoc query tools and data repositories supporting portfolio, financial, and operational data extraction and analysis
• Must be passionate about contributing to an organization focused on improving member, provider, and associate experiences

Preferred qualifications

• Bachelor’s degree
• SAFe Lean Portfolio Management Certification or similar
• Six Sigma and/or PMP certification
• Experience in problem analysis, process engineering, or operational excellence within an insurance or healthcare technology environment
• Experience producing executive-level metrics, measurements, KPIs, and trend reports related to portfolio performance, capacity, or outcomes

Work-at-home requirements

• At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested
• Satellite, cellular and microwave connection can be used only if approved by leadership
• Associates who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense
• Humana will provide Home or Hybrid Home/Office associates with telephone equipment appropriate to meet the business requirements for their position/job
• Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information
• In certain roles, the minimum recommended internet speed required by Humana may not be sufficient for business needs. Humana reserves the right to require associates to upgrade their internet service if necessary

Travel

While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Schedule

Scheduled Weekly Hours: 40

Pay

$106,900 - $147,000 per year. This job is eligible for a bonus incentive plan based upon company and/or individual performance.

Benefits

Humana offers competitive benefits that support whole-person well-being, including medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.