SENIOR IT ANALYST/PROGRAMMER

Job Responsibilities

• Evaluates alternative approaches and presents recommendations to teams and unit leadership.
• Regularly reviews applications and makes modifications and/or updates to ensure currency and functionality within established environment.
• Maintains and supports multiple systems or complex software applications and their associated hardware at multiple *** sites.
• Produces and maintains documentation such as system requirements, designs, resource inventories, and plans.
• Provides technical and project leadership to other staff members, demonstrates initiative, and works independently as needed to accomplish responsibilities.
• Works effectively across departmental organizations gaining consensus of stakeholders.
• May interface with vendor support service groups or other external support teams to ensure proper escalation during outages or periods of degraded system performance.
• Acts as a liaison to Mayo departments and vendors to adequately support the division's computing systems.
• Interfaces routinely with colleagues who may be located at any of the Mayo Group practices to perform job responsibilities requiring virtual collaboration and partnership.
• May be required to provide 24/7 on-call support.

Skills

• Power Platform/Workspace/Power BI EXPERT
• Experience with Azure Dev Ops
• Experience with Tableau
• Experience with Crystal
• SQL Server Reporting Service
• Epic analytical tools (experience with Chronicles, Clarity, Caboodle, Reporting Workbench, Cogito, and Slicer Dicer)
• Big Query
• Google Cloud
• Python