Senior IT Analyst

Responsibilities

• Manages and/or participates in the design, development, and implementation of new systems, applications, projects, and other technology solutions.
• Researches, evaluates, and develops or recommends appropriate architectural framework, technology solutions, and implementation strategies.
• Promotes efficiency of processing, ease of maintenance, and features to keep graphic interfaces easy to use.
• Designs implementation strategies based on needs, requirements, and resources.
• Implements and monitors security for each assigned system.
• Provides ongoing functional system support; performs and directs system administration activities including, researches and analyzes system issues or other pertinent matters including hardware and software aspects.
• Coordinates technical assistance and advice to end users for resolution of problems presented; escalates incidents, problems, and requests for service(s) and/or resource(s) to other Information Technology division staff as appropriate.
• Responds to and resolves inquiries and complaints; establishes and maintains positive working relationships with managers, staff, internal customers, vendors, and others during the course of work using principles of good customer service.
• Acts as a technical resource and provides advice and functional work direction to other information technology staff.
• Deploy, configure, and manage classified and unclassified Red Hat Enterprise Linux (RHEL) operating systems and on-premise hardware.
• Harden and patch operating systems in accordance with DoD STIGs and agency policies.
• Deploy, configure, and manage storage appliances, including SAN connectivity and troubleshooting.
• Manage and deploy patch life cycle environments using Satellite Server tools.
• Manage installation services such as Kickstart.
• Manage user accounts, group memberships, and access permissions within RHEL environments.
• Deploy, configure, and manage CDM tools and services for asset discovery, vulnerability scanning, endpoint detection, and configuration management.
• Support development teams to assist with installation and management of application and database services.
• Deploy, configure, and manage the security implementation and maintenance of all IT equipment, using tools such as firewalls, anti-virus software and vulnerability software.
• Develop and maintain automation scripts using Ansible and Bash.
• Perform and monitor system backups.
• Support backup and recovery operations including disaster recovery planning.
• Create and maintain configuration management documentation for all systems.
• Tier 2 customer support and managing tickets through closure.
• Participate in security audits and incident response activities.
• Administration and support of Cisco Firepower firewalls.
• Ability to troubleshoot complex systems, networks, and security issues while supporting high availability enterprise environments.
• Manage the installation, configuration, and maintenance of TACLANE network encryption devices to ensure the secure transmission of classified data across diverse network environments.
• Coincide with cryptographic keys, ensuring all devices are properly initialized and operational to prevent communication outages.
• Request, install, renew, and revoke SSL/TLS certificates before they expire.
• Maintain a flexible schedule that includes mandatory weekend work for critical system patching and maintenance windows.
• Able to work well in a pressurized environment.
• Able to work hard and put in longer hours when it is necessary.

Qualifications

• US Citizenship is required.
• Bachelor’s degree in Information Systems, Computer Science or related field.
• 10+ years of experience performing professional level work in the information technology field; including experience performing information technology analysis and managing IT projects through the entire project life cycle.
• Knowledge of computer programing principles, techniques, and procedures for both locally hosted and on-line applications.
• Knowledge of principles/practices, methods, and standards of computer systems.
• Experience with troubleshooting computer software and hardware problems and resolve as appropriate.

Physical Demands

• While performing the duties of this job, the employee may be regularly required to stand, sit, talk, hear, reach, stoop, kneel, and use hands and fingers to operate a computer, telephone, keyboard, and standard office equipment.
• Specific vision abilities required by this job include close vision requirements due to computer work.
• The employee must occasionally lift and/or move up to fifteen (15) pounds.
• Fine hand manipulation (keyboarding).

Salary

$120,000.00 - $130,000.00

Benefits

• Paid Time Off & Holiday Pay
• Medical Insurance
• Dental Insurance
• Vision Insurance
• Disability, Life Insurance, and AD&D
• Flexible Spending Accounts
• Pre-Tax 401K and/or After-Tax Roth IRA (with employer matching contribution)
• Tuition and Technical Training Reimbursement
• Exercise Reimbursement
• Computer Reimbursement
• Employee Assistance Program