Senior IT Administrator

What’s happening at Vay

• First to roll out vehicles in both Europe and the USA on public roads without a human being inside & currently the 2nd largest commercial, driverless car fleet in the Western World.
• We've partnered with Kodiak to bring remote-driving technology to autonomous trucks in the US, showcasing our ability to integrate our system into heavy-duty commercial vehicles and expand the applications of our tech across the US.
• We’ve completed 10’s of thousands of trips so far and are busy multiplying our Las Vegas fleet just to meet demand!
• ...And soon we’ll be expanding across the US & Europe 🚀

Why this role is exciting

• Own and scale our internal IT operations, tools, devices, user management, and automation across Vay.
• Work across almost every department at Vay, and support the entire organization by owning and evolving our internal IT systems and tools.
• Manage Google Workspace and Atlassian products, troubleshoot daily issues, and make improvements, automate processes, and scale infrastructure as we grow, while ensuring our internal systems run like clockwork.

What you will be driving

• Evolve Vay's identity and access infrastructure: administer IdPs, configure SSO across all internal tools, and manage the full user lifecycle from onboarding to offboarding.
• Design and implement IT systems from scratch: not just operate what exists, but identify gaps, propose solutions, and build them (MDM rollouts, automation workflows, asset management pipelines).
• Manage device fleet and MDM platforms (Intune, Jamf, JumpCloud) across macOS, Windows, and Linux environments.
• Run network infrastructure for the Berlin office: Wi-Fi (Meraki/Ubiquiti), VPN, DNS, meeting room hardware (Google Meet devices, Rally Bars).
• Automate everything worth automating: using scripting (Python, Bash, GAM, Google Apps Script) and workflow tools (n8n, Zapier, Claude), including exploring AI/LLM-powered approaches.
• Manage IT security posture: MFA policies, access control, incident response (credential leaks, phishing), device lock/wipe, and support for compliance frameworks (ISO 27001, SOC2).
• Be the go-to IT person: across almost every department helpdesk, troubleshooting, vendor management, documentation, and internal tooling support.

Qualifications

• At least 5+ years in IT administration, with at least 2 years owning systems end-to-end (not just operating them) with deep hands-on experience with Google Workspace and Atlassian administration.
• Experience with IdP/SSO platforms: such as Okta, Azure AD/Entra, or similar.
• Proven MDM administration across macOS and Windows (Intune, Jamf, or JumpCloud).
• Comfort with networking fundamentals: Wi-Fi management, VPN, DNS troubleshooting.
• Scripting ability in at least one of: Python, Bash, or Google Apps Script.
• IT security awareness: MFA implementation, access policies, incident response basics.
• A builder's mindset: you see broken processes and want to fix them, not just document them.
• Strong communication skills and comfort working independently in a small, high-impact team.

Nice to have

• Linux administration experience.
• Experience with AI/LLM tooling for IT operations (AI gateways, local models, automation agents).
• Familiarity with compliance frameworks (ISO 27001, SOC2).
• Network hardware experience (Cisco Meraki, Ubiquiti).

Why choose Vay

• A global team of smart, motivated people from 30+ countries who love tackling hard problems and turning bold ideas into reality.
• Huge scope for impact in a fast paced environment.
• ESOP stock options: A stake in Vay’s future - not just a salary.
• Flexible Paid Vacation Days.
• 401(k) programme.
• Health, Dental & Vision Insurance.
• All Vay team members receive 30% off their Vay rides.
• Wellness Hub free gym access & wellness app subscriptions.
• Exclusive external discounts.
• Relocation financial assistance when relocating to Las Vegas.
• Regular team events throughout the year.