Senior IT Administrator

Accountabilities

• Own critical IT operations while supporting security initiatives, endpoint management, and employee technology experiences.
• Drive operational excellence, improve processes, and ensure reliable access to business systems.
• Own the day-to-day operation and continuous improvement of the data loss prevention (DLP) program, including monitoring, alert investigation, policy management, documentation, and process refinement.
• Serve as a subject matter expert for DLP tools and processes, supporting incident triage and security response activities.
• Manage security controls related to browser usage, AI tools, and company data protection.
• Administer endpoint management systems, including Jamf, to maintain device health, patching, and workstation security.
• Cookordinate remediation efforts for workstation vulnerabilities identified through security monitoring tools.
• Support software lifecycle management, including SSO configuration, user provisioning, and application access management.
• Provide backup support for identity and access management operations, including Okta administration.
• Aid with employee technology services, including onboarding, offboarding, device provisioning, and technical support.
• Troubleshoot complex technical issues, communicate solutions clearly, and ensure problems are resolved effectively.
• Identify opportunities to leverage AI tools to improve IT workflows, enhance productivity, and support secure technology adoption.
• Build strong partnerships with Enterprise IT, Security, People Operations, Legal, Compliance, and business teams.

Requirements

• Experienced IT administrator with strong technical knowledge across endpoint management, identity systems, security operations, and user support.
• Strong experience administering Jamf and managing enterprise endpoints.
• Experience supporting security programs such as data loss prevention, vulnerability remediation, or related IT security initiatives.
• Strong troubleshooting skills with the ability to investigate complex problems and identify effective solutions.
• Experience managing operational programs involving monitoring, documentation, process improvement, and cross-functional collaboration.
• Ability to prioritize incidents, adapt to changing business needs, and work effectively under pressure.
• Strong communication skills with the ability to explain technical concepts, risks, and decisions to executive and non-technical audiences.
• Demonstrated ownership mindset, accountability, and commitment to continuous learning.
• Ability to quickly learn new systems and technologies.
• Collaborative, team-oriented approach with a willingness to partner across IT and Security functions.

Benefits

• Competitive salary package with equity opportunities.
• Comprehensive medical and dental benefits, including fully employer-paid options.
• Company-paid life insurance and disability coverage.
• Optional vision coverage, supplemental insurance options, and flexible spending accounts.
• Open paid time off policy.
• 12 weeks of paid parental leave.
• 401(k) matching plan with company contributions up to $5,000 annually.
• Monthly home working and digital lifestyle stipend.
• New MacBook and one-time accessory reimbursement.
• $1,000 annual professional development stipend.
• Opportunities for remote employees to visit company headquarters.
• Opportunity to work with modern IT and security technologies in an innovative environment.