Senior IoT Services Manager
for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Use - for any list of duties/requirements/benefits, and
for prose. Do NOT repeat job title as heading. Do NOT put Job ID/requisition numbers as headings. Preserve all substantive info; do not invent or summarize away detail. Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. Include a section ONLY when posting has real, specific content for it — never emit a heading followed by filler/placeholder text (e.g., "commensurate with experience", "not specified", "N/A", "varies", "TBD") and never create Pay/Schedule/Benefits sections unless posting actually states them. Prefer a few substantive sections over many thin ones. Output ONLY the HTML fragment — no /, no markdown code fences.
We need to parse the posting.
First part: "This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior IoT Services Manager based in United States. This role combines customer-facing project management, IoT technical account management, and deployment coordination across North America. You will own regional installation programs from initial work-order intake through successful deployment and completion. As the primary technical contact for assigned customers, you’ll guide device configuration, fleet health, troubleshooting, and ongoing IoT optimization. The position requires close collaboration with customers, sales teams, installers, support, engineering, and operational partners. You’ll use technical and fleet-performance data to identify risks, resolve issues proactively, and help customers maintain healthy connected assets. The role also provides opportunities to influence solution positioning, support expansion opportunities, and strengthen long-term customer relationships. This is a full-time position offering a flexible hybrid or remote setup for candidates located in North America, with no relocation assistance provided."
That's the "About the role" content.
Then "Accountabilities" bullet list (looks like responsibilities). Then "Requirements" bullet list. Then "Benefits" bullet list. Then "How Jobgether Works" etc which is boilerplate/application instructions; we need to remove those. Also "Why Apply Through Jobgether?" etc is boilerplate. Also "Data Privacy Notice" etc. So we strip those.
Thus we have sections: About the role (prose), Responsibilities (list), Requirements (list), Benefits (list). Possibly also "Qualifications" but we have Requirements; maybe we can treat Requirements as Qualifications. The instruction says use headings for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We can include only those with content. We have About the role, Responsibilities, Requirements, Benefits. No explicit Skills section separate; maybe we can embed skills within Requirements or not create a separate Skills heading if no specific skills list. The posting includes technical skills like CAN, Modbus, FOTA, BLE sensors, etc. Those are within Requirements. Could we create a Skills section? The instruction says prefer a few substantive sections over many thin ones. So we likely keep Requirements as is, not split into Skills. No Pay or Schedule info given (just full-time, flexible hybrid/remote). That's about schedule? It mentions full-time position offering a flexible hybrid or remote setup. That's schedule info? It says schedule: full-time, flexible hybrid/remote. Could we create a Schedule section? The posting says "This is a full-time position offering a flexible hybrid or remote setup for candidates located in North America". That's schedule info. However the instruction: never create Pay/Schedule/Benefits sections unless the posting actually states them. It does state schedule (full-time, flexible hybrid/remote). So we could include a Schedule section with that info. But we also have Benefits section already. The Benefits section includes many items: full-time opportunity within agile SaaS environment, flexible working arrangement, hybrid work flexibility, company-provided IT equipment, international working environment, professional development support, opportunities for internal career growth, exposure to cross-functional projects, opportunity to work with IoT etc, collaborative environment, inclusive workplace, no relocation assistance. Some of these overlap with schedule info. But we should keep Benefits as a list. The schedule info could be separate or we could incorporate schedule into Benefits? The instruction says prefer a few substantive sections over many thin ones. So maybe we combine schedule info into Benefits or About the role? The schedule info is about full-time and hybrid/remote. Could be placed in About the role (already mentions full-time position offering a flexible hybrid or remote setup). Actually the About the role paragraph already includes that sentence: "This is a full-time position offering a flexible hybrid or remote setup for candidates located in North America, with no relocation assistance provided." So schedule info is already there. So we don't need a separate Schedule section.
Pay: not mentioned. So we omit Pay.
Thus sections: About the role (prose), Responsibilities (list), Requirements (list), Benefits (list). Use
for each heading. Use - for lists. Use
for prose.
We need to preserve all substantive information; do not invent or summarize away detail. So we need to copy the exact sentences? Probably we can keep them as is but ensure no boilerplate.
Let's extract About the role prose: The first paragraph up to "with no relocation assistance provided." That's the about role. Let's copy exactly:
"This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior IoT Services Manager based in United States. This role combines customer-facing project management, IoT technical account management, and deployment coordination across North America. You will own regional installation programs from initial work-order intake through successful deployment and completion. As the primary technical contact for assigned customers, you’ll guide device configuration, fleet health, troubleshooting, and ongoing IoT optimization. The position requires close collaboration with customers, sales teams, installers, support, engineering, and operational partners. You’ll use technical and fleet-performance data to identify risks, resolve issues proactively, and help customers maintain healthy connected assets. The role also provides opportunities to influence solution positioning, support expansion opportunities, and strengthen long-term customer relationships. This is a full-time position offering a flexible hybrid or remote setup for candidates located in North America, with no relocation assistance provided."
That seems fine.
Now Responsibilities: The "Accountabilities" list. Let's capture each bullet:
- Own project management and coordination for regional device and fleet installation and deployment programs, from work-order intake through completion.
- Serve as the primary point of contact connecting customers, sales teams, installers, and internal technical groups to ensure deployments are properly scoped, scheduled, and delivered on time and to required standards.
- Act as the primary technical contact for IoT-focused customer accounts, supporting hardware, telematics, and IoT configuration from onboarding through ongoing fleet-health optimization.
- Manage technical configuration activities involving CAN and Modbus profiles, firmware management including FOTA, device operating modes, and related IoT settings.
- Monitor device and fleet health, investigate non-reporting assets, and proactively identify and resolve technical risks before they impact customer operations.
- Interpret fleet-health and technical performance data to advise customers and benchmark results against comparable accounts.
- Build trusted relationships with customer technical stakeholders while maintaining strong collaboration with internal sales, account management, support, and engineering teams.
- Partner with Key Account Directors and Customer Success Managers on technical discussions, solution positioning, customer needs, and potential upsell opportunities.
- Coordinate escalation management for installation, technical, and customer satisfaction issues, working across deployment operations, installer and partner operations, and support or engineering teams.
- Manage installer relationships and concurrent deployment programs while maintaining strong organization, communication, and operational follow-through.
- Support continuous improvement of deployment and technical account management processes by identifying recurring issues, risks, and opportunities for greater efficiency.
We need to keep them as list items.
Now Requirements: The "Requirements" list:
- Demonstrated experience in customer-facing project management, installation, deployment operations, or a closely related environment.
- Experience in technical account management or technical advisory roles within IoT, telematics, connected devices, hardware, or a comparable technology environment.
- Working knowledge of device and firmware management, including CAN, Modbus, firmware/FOTA, BLE sensors, and device operating modes.
- Ability to guide technical configuration, validation, troubleshooting, and ongoing device performance management.
- Strong understanding of fleet or connected-device health monitoring and the ability to interpret technical data to identify issues and recommend solutions.
- Strong organizational and project management skills, with the ability to coordinate installer networks, billing activities, and multiple concurrent programs.
- Proven ability to build trusted relationships with customer technical stakeholders, sales teams, account managers, support teams, and engineering organizations.
- Strong communication and stakeholder-management skills, with the ability to translate technical information into practical customer guidance.
- Comfortable working in a fast-paced, agile SaaS or technology environment where priorities can evolve quickly.
- Strong problem-solving skills and a proactive approach to identifying and resolving technical and customer-impacting issues.
- Ability to work effectively across functions, regions, and partner organizations.
- Willingness to work from a North American location in a hybrid or remote capacity, depending on business and team requirements.
- Ability to travel when required to support customer deployments, installations, or other business needs.
Now Benefits: The "Benefits" list:
- Full-time opportunity within an agile, growth-oriented SaaS environment.
- Flexible working arrangement with the possibility of working remotely from anywhere in North America or from designated office locations, depending on location and team needs.
- Hybrid work flexibility designed to support individual working preferences and routines.
- Company-provided IT equipment and technology needed to perform the role effectively.
- International working environment with collaboration, regular team interactions, and social activities across departments and borders.
- Professional development support through training, coaching, mindfulness resources, and an open feedback culture.
- Opportunities for internal career growth and exposure to cross-functional projects.
- Opportunity to work with IoT, connected devices, telematics, fleet intelligence, and technology supporting the construction and off-highway industries.
- Collaborative environment focused on customer impact, technical innovation, and continuous improvement.
- Inclusive workplace committed to evaluating candidates and employees based on qualifications and merit.
- No relocation assistance is provided for this position.
Note: The last bullet duplicates earlier statement about no relocation assistance; but we keep it as it's part of Benefits.
Now we need to output HTML fragment with headings
and lists.
We should not include any extra text like comments.
Thus:
About the role
...the paragraph...
Responsibilities
- ...
...
Requirements
- ...
...
Benefits
- ...
...
Make sure to preserve punctuation exactly as in source. Ensure no stray lines.
Check for any duplicated lines: The "No relocation assistance is provided for this position." appears both in About the role and Benefits. It's okay to keep both as they are substantive? Might be considered duplicate but instruction says remove duplicated lines. It says "Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions." So we should remove duplicated lines. The sentence appears twice; we should keep only one occurrence. Which one? Probably keep it in Benefits (since it's a benefit/condition) and remove from About the role. However the About the role sentence also includes "This is a full-time position offering a flexible hybrid or remote setup for candidates located in North America, with no relocation assistance provided." If we remove the clause, we lose the mention of no relocation assistance. But we could keep the full sentence but remove the duplicated line? The duplicated line is exactly "No relocation assistance is provided for this position." That's a substring of the sentence. The instruction says remove duplicated lines, not substrings. The line is
for prose. Do NOT repeat job title as heading. Do NOT put Job ID/requisition numbers as headings. Preserve all substantive info; do not invent or summarize away detail. Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. Include a section ONLY when posting has real, specific content for it — never emit a heading followed by filler/placeholder text (e.g., "commensurate with experience", "not specified", "N/A", "varies", "TBD") and never create Pay/Schedule/Benefits sections unless posting actually states them. Prefer a few substantive sections over many thin ones. Output ONLY the HTML fragment — no /, no markdown code fences. We need to parse the posting. First part: "This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior IoT Services Manager based in United States. This role combines customer-facing project management, IoT technical account management, and deployment coordination across North America. You will own regional installation programs from initial work-order intake through successful deployment and completion. As the primary technical contact for assigned customers, you’ll guide device configuration, fleet health, troubleshooting, and ongoing IoT optimization. The position requires close collaboration with customers, sales teams, installers, support, engineering, and operational partners. You’ll use technical and fleet-performance data to identify risks, resolve issues proactively, and help customers maintain healthy connected assets. The role also provides opportunities to influence solution positioning, support expansion opportunities, and strengthen long-term customer relationships. This is a full-time position offering a flexible hybrid or remote setup for candidates located in North America, with no relocation assistance provided." That's the "About the role" content. Then "Accountabilities" bullet list (looks like responsibilities). Then "Requirements" bullet list. Then "Benefits" bullet list. Then "How Jobgether Works" etc which is boilerplate/application instructions; we need to remove those. Also "Why Apply Through Jobgether?" etc is boilerplate. Also "Data Privacy Notice" etc. So we strip those. Thus we have sections: About the role (prose), Responsibilities (list), Requirements (list), Benefits (list). Possibly also "Qualifications" but we have Requirements; maybe we can treat Requirements as Qualifications. The instruction says use headings for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We can include only those with content. We have About the role, Responsibilities, Requirements, Benefits. No explicit Skills section separate; maybe we can embed skills within Requirements or not create a separate Skills heading if no specific skills list. The posting includes technical skills like CAN, Modbus, FOTA, BLE sensors, etc. Those are within Requirements. Could we create a Skills section? The instruction says prefer a few substantive sections over many thin ones. So we likely keep Requirements as is, not split into Skills. No Pay or Schedule info given (just full-time, flexible hybrid/remote). That's about schedule? It mentions full-time position offering a flexible hybrid or remote setup. That's schedule info? It says schedule: full-time, flexible hybrid/remote. Could we create a Schedule section? The posting says "This is a full-time position offering a flexible hybrid or remote setup for candidates located in North America". That's schedule info. However the instruction: never create Pay/Schedule/Benefits sections unless the posting actually states them. It does state schedule (full-time, flexible hybrid/remote). So we could include a Schedule section with that info. But we also have Benefits section already. The Benefits section includes many items: full-time opportunity within agile SaaS environment, flexible working arrangement, hybrid work flexibility, company-provided IT equipment, international working environment, professional development support, opportunities for internal career growth, exposure to cross-functional projects, opportunity to work with IoT etc, collaborative environment, inclusive workplace, no relocation assistance. Some of these overlap with schedule info. But we should keep Benefits as a list. The schedule info could be separate or we could incorporate schedule into Benefits? The instruction says prefer a few substantive sections over many thin ones. So maybe we combine schedule info into Benefits or About the role? The schedule info is about full-time and hybrid/remote. Could be placed in About the role (already mentions full-time position offering a flexible hybrid or remote setup). Actually the About the role paragraph already includes that sentence: "This is a full-time position offering a flexible hybrid or remote setup for candidates located in North America, with no relocation assistance provided." So schedule info is already there. So we don't need a separate Schedule section. Pay: not mentioned. So we omit Pay. Thus sections: About the role (prose), Responsibilities (list), Requirements (list), Benefits (list). Use
for each heading. Use - for lists. Use
for prose.
We need to preserve all substantive information; do not invent or summarize away detail. So we need to copy the exact sentences? Probably we can keep them as is but ensure no boilerplate.
Let's extract About the role prose: The first paragraph up to "with no relocation assistance provided." That's the about role. Let's copy exactly:
"This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior IoT Services Manager based in United States. This role combines customer-facing project management, IoT technical account management, and deployment coordination across North America. You will own regional installation programs from initial work-order intake through successful deployment and completion. As the primary technical contact for assigned customers, you’ll guide device configuration, fleet health, troubleshooting, and ongoing IoT optimization. The position requires close collaboration with customers, sales teams, installers, support, engineering, and operational partners. You’ll use technical and fleet-performance data to identify risks, resolve issues proactively, and help customers maintain healthy connected assets. The role also provides opportunities to influence solution positioning, support expansion opportunities, and strengthen long-term customer relationships. This is a full-time position offering a flexible hybrid or remote setup for candidates located in North America, with no relocation assistance provided."
That seems fine.
Now Responsibilities: The "Accountabilities" list. Let's capture each bullet:
- Own project management and coordination for regional device and fleet installation and deployment programs, from work-order intake through completion.
- Serve as the primary point of contact connecting customers, sales teams, installers, and internal technical groups to ensure deployments are properly scoped, scheduled, and delivered on time and to required standards.
- Act as the primary technical contact for IoT-focused customer accounts, supporting hardware, telematics, and IoT configuration from onboarding through ongoing fleet-health optimization.
- Manage technical configuration activities involving CAN and Modbus profiles, firmware management including FOTA, device operating modes, and related IoT settings.
- Monitor device and fleet health, investigate non-reporting assets, and proactively identify and resolve technical risks before they impact customer operations.
- Interpret fleet-health and technical performance data to advise customers and benchmark results against comparable accounts.
- Build trusted relationships with customer technical stakeholders while maintaining strong collaboration with internal sales, account management, support, and engineering teams.
- Partner with Key Account Directors and Customer Success Managers on technical discussions, solution positioning, customer needs, and potential upsell opportunities.
- Coordinate escalation management for installation, technical, and customer satisfaction issues, working across deployment operations, installer and partner operations, and support or engineering teams.
- Manage installer relationships and concurrent deployment programs while maintaining strong organization, communication, and operational follow-through.
- Support continuous improvement of deployment and technical account management processes by identifying recurring issues, risks, and opportunities for greater efficiency.
We need to keep them as list items.
Now Requirements: The "Requirements" list:
- Demonstrated experience in customer-facing project management, installation, deployment operations, or a closely related environment.
- Experience in technical account management or technical advisory roles within IoT, telematics, connected devices, hardware, or a comparable technology environment.
- Working knowledge of device and firmware management, including CAN, Modbus, firmware/FOTA, BLE sensors, and device operating modes.
- Ability to guide technical configuration, validation, troubleshooting, and ongoing device performance management.
- Strong understanding of fleet or connected-device health monitoring and the ability to interpret technical data to identify issues and recommend solutions.
- Strong organizational and project management skills, with the ability to coordinate installer networks, billing activities, and multiple concurrent programs.
- Proven ability to build trusted relationships with customer technical stakeholders, sales teams, account managers, support teams, and engineering organizations.
- Strong communication and stakeholder-management skills, with the ability to translate technical information into practical customer guidance.
- Comfortable working in a fast-paced, agile SaaS or technology environment where priorities can evolve quickly.
- Strong problem-solving skills and a proactive approach to identifying and resolving technical and customer-impacting issues.
- Ability to work effectively across functions, regions, and partner organizations.
- Willingness to work from a North American location in a hybrid or remote capacity, depending on business and team requirements.
- Ability to travel when required to support customer deployments, installations, or other business needs.
Now Benefits: The "Benefits" list:
- Full-time opportunity within an agile, growth-oriented SaaS environment.
- Flexible working arrangement with the possibility of working remotely from anywhere in North America or from designated office locations, depending on location and team needs.
- Hybrid work flexibility designed to support individual working preferences and routines.
- Company-provided IT equipment and technology needed to perform the role effectively.
- International working environment with collaboration, regular team interactions, and social activities across departments and borders.
- Professional development support through training, coaching, mindfulness resources, and an open feedback culture.
- Opportunities for internal career growth and exposure to cross-functional projects.
- Opportunity to work with IoT, connected devices, telematics, fleet intelligence, and technology supporting the construction and off-highway industries.
- Collaborative environment focused on customer impact, technical innovation, and continuous improvement.
- Inclusive workplace committed to evaluating candidates and employees based on qualifications and merit.
- No relocation assistance is provided for this position.
Note: The last bullet duplicates earlier statement about no relocation assistance; but we keep it as it's part of Benefits.
Now we need to output HTML fragment with headings
and lists.
We should not include any extra text like comments.
Thus:
About the role
...the paragraph...
Responsibilities
- ...
...
Requirements
- ...
...
Benefits
- ...
...
Make sure to preserve punctuation exactly as in source. Ensure no stray lines.
Check for any duplicated lines: The "No relocation assistance is provided for this position." appears both in About the role and Benefits. It's okay to keep both as they are substantive? Might be considered duplicate but instruction says remove duplicated lines. It says "Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions." So we should remove duplicated lines. The sentence appears twice; we should keep only one occurrence. Which one? Probably keep it in Benefits (since it's a benefit/condition) and remove from About the role. However the About the role sentence also includes "This is a full-time position offering a flexible hybrid or remote setup for candidates located in North America, with no relocation assistance provided." If we remove the clause, we lose the mention of no relocation assistance. But we could keep the full sentence but remove the duplicated line? The duplicated line is exactly "No relocation assistance is provided for this position." That's a substring of the sentence. The instruction says remove duplicated lines, not substrings. The line is
for prose. We need to preserve all substantive information; do not invent or summarize away detail. So we need to copy the exact sentences? Probably we can keep them as is but ensure no boilerplate. Let's extract About the role prose: The first paragraph up to "with no relocation assistance provided." That's the about role. Let's copy exactly: "This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior IoT Services Manager based in United States. This role combines customer-facing project management, IoT technical account management, and deployment coordination across North America. You will own regional installation programs from initial work-order intake through successful deployment and completion. As the primary technical contact for assigned customers, you’ll guide device configuration, fleet health, troubleshooting, and ongoing IoT optimization. The position requires close collaboration with customers, sales teams, installers, support, engineering, and operational partners. You’ll use technical and fleet-performance data to identify risks, resolve issues proactively, and help customers maintain healthy connected assets. The role also provides opportunities to influence solution positioning, support expansion opportunities, and strengthen long-term customer relationships. This is a full-time position offering a flexible hybrid or remote setup for candidates located in North America, with no relocation assistance provided." That seems fine. Now Responsibilities: The "Accountabilities" list. Let's capture each bullet: - Own project management and coordination for regional device and fleet installation and deployment programs, from work-order intake through completion. - Serve as the primary point of contact connecting customers, sales teams, installers, and internal technical groups to ensure deployments are properly scoped, scheduled, and delivered on time and to required standards. - Act as the primary technical contact for IoT-focused customer accounts, supporting hardware, telematics, and IoT configuration from onboarding through ongoing fleet-health optimization. - Manage technical configuration activities involving CAN and Modbus profiles, firmware management including FOTA, device operating modes, and related IoT settings. - Monitor device and fleet health, investigate non-reporting assets, and proactively identify and resolve technical risks before they impact customer operations. - Interpret fleet-health and technical performance data to advise customers and benchmark results against comparable accounts. - Build trusted relationships with customer technical stakeholders while maintaining strong collaboration with internal sales, account management, support, and engineering teams. - Partner with Key Account Directors and Customer Success Managers on technical discussions, solution positioning, customer needs, and potential upsell opportunities. - Coordinate escalation management for installation, technical, and customer satisfaction issues, working across deployment operations, installer and partner operations, and support or engineering teams. - Manage installer relationships and concurrent deployment programs while maintaining strong organization, communication, and operational follow-through. - Support continuous improvement of deployment and technical account management processes by identifying recurring issues, risks, and opportunities for greater efficiency. We need to keep them as list items. Now Requirements: The "Requirements" list: - Demonstrated experience in customer-facing project management, installation, deployment operations, or a closely related environment. - Experience in technical account management or technical advisory roles within IoT, telematics, connected devices, hardware, or a comparable technology environment. - Working knowledge of device and firmware management, including CAN, Modbus, firmware/FOTA, BLE sensors, and device operating modes. - Ability to guide technical configuration, validation, troubleshooting, and ongoing device performance management. - Strong understanding of fleet or connected-device health monitoring and the ability to interpret technical data to identify issues and recommend solutions. - Strong organizational and project management skills, with the ability to coordinate installer networks, billing activities, and multiple concurrent programs. - Proven ability to build trusted relationships with customer technical stakeholders, sales teams, account managers, support teams, and engineering organizations. - Strong communication and stakeholder-management skills, with the ability to translate technical information into practical customer guidance. - Comfortable working in a fast-paced, agile SaaS or technology environment where priorities can evolve quickly. - Strong problem-solving skills and a proactive approach to identifying and resolving technical and customer-impacting issues. - Ability to work effectively across functions, regions, and partner organizations. - Willingness to work from a North American location in a hybrid or remote capacity, depending on business and team requirements. - Ability to travel when required to support customer deployments, installations, or other business needs. Now Benefits: The "Benefits" list: - Full-time opportunity within an agile, growth-oriented SaaS environment. - Flexible working arrangement with the possibility of working remotely from anywhere in North America or from designated office locations, depending on location and team needs. - Hybrid work flexibility designed to support individual working preferences and routines. - Company-provided IT equipment and technology needed to perform the role effectively. - International working environment with collaboration, regular team interactions, and social activities across departments and borders. - Professional development support through training, coaching, mindfulness resources, and an open feedback culture. - Opportunities for internal career growth and exposure to cross-functional projects. - Opportunity to work with IoT, connected devices, telematics, fleet intelligence, and technology supporting the construction and off-highway industries. - Collaborative environment focused on customer impact, technical innovation, and continuous improvement. - Inclusive workplace committed to evaluating candidates and employees based on qualifications and merit. - No relocation assistance is provided for this position. Note: The last bullet duplicates earlier statement about no relocation assistance; but we keep it as it's part of Benefits. Now we need to output HTML fragment with headings
and lists.
We should not include any extra text like comments.
Thus:
About the role
...the paragraph...
Responsibilities
- ... ...
Requirements
- ... ...
Benefits
- ... ...