Senior Internal Communications Specialist

About the role

The Senior Internal Communications Specialist develops, implements and maintains strategic internal communication initiatives that align with the company and divisional goals, strengthen organizational culture, reinforce company values, and foster employee engagement across regions and all levels of the organization.

Responsibilities

• Ensure an efficient information flow within the organization:
• Led communications planning and support for the divisional President and divisional management team, ensuring timely, accurate and strategic messaging that reflects business priorities and company strategy, including transformational programs, organizational changes, business updates, etc.
• Act as a project lead for Town hall / President Update meetings
• Develop and maintain communication narratives that articulate the perspective on culture, leadership and organizational transformation.
• Prepare executive-ready internal content, including speeches, presentations, talking points, scripts, announcements.
• Coach leaders on communication effectiveness and delivery.
• Content Creation, Storytelling and Engagement:
• Identify opportunities to modernize communication formats, styles and delivery mechanisms to the organization.
• Create and maintain consistent messaging to ensure clarity and alignment across channels.
• Work closely with HR and Brand Communication teams to translate initiatives into compelling stories that engage employees across regions, roles and work environments.
• Create and/or maintain group email lists for relevant stakeholders.
• Initiate, produce, and publish content and deliver campaigns that support business goals, strategies, company culture and priorities around safety, performance, and change.
• Act as the owner and editor of the Monthly newsletter/Digest for Surface division
• Act as contributor and editor for the intranet (SharePoint).
• Collaboration and Brand management:
• Partner with Group Communications team to ensure alignment with Epiroc Internal Communication strategy and initiatives.
• Ensure coordination within Surface division Brand Communications team to create and manage editorial calendars, aligning content across organization.
• Collaborate with communications teams in other divisions and functions to ensure consistent messaging, participate in cross-divisional/cross-functional initiatives and activities (ie. Internal Communication Work Group)
• Develop creative ideas and collaborate with Brand Communications team members to produce graphics, infographics, videos and other materials that complement editorial content.
• Provide support during crisis communications and help manage sensitive messaging.
• Support colleagues across the organization in communication-related matters when needed.
• Coordinate with external suppliers as needed.
• Measurement and Success Follow Up:
• Secure correct use of brand guidelines in all communication and branding activities.
• Guide and educate on communication practices and drive engagement through accessible channels, structured feedback, and joint initiatives.
• Monitor and analyze communication effectiveness, and adapt strategies and channels based on feedback to continually improve reach and engagement.
• Manage multiple projects simultaneously while meeting deadlines and maintaining a high standard of quality.
• Maintain awareness of emerging technologies, including AI tools and agents for content creation, campaign optimization/management, and customer interaction.

Qualifications

• 5+ years of experience in internal communications, executive communications, or a related corporate communications field.
• Strong English writing and storytelling skills: able to tailor content for various audiences. More languages is an advantage.
• Demonstrated ability to navigate a global corporate environment and manage cross-cultural communication challenges, including navigating multiple time zones.
• Visual and content creation tools: proficiency in Adobe Creative Suite (Photoshop, InDesign and Illustrator). Knowledge of video editing or multimedia tools.
• Project management: ability to manage multiple deadlines, campaigns, and stakeholders.
• Awareness of emerging technologies, including AI tools and agents for content creation, campaign optimization/management, and customer interaction.
• Industrial experience including understanding sustainability, safety, and digital transformation topics in the mining and construction industries is a plus.

Benefits

• Benefits eligibility begins the 1st of the month after start date
• Health care eligibility - including medical, dental, vision, prescription and telemedicine
• Wellness program
• Employee discounts
• Short and long-term disability insurance
• Life and AD&D insurance
• Flexible Spending Accounts (FSAs) and Health Savings Account (HSA)
• Employee Assistance Program
• 401(k) plan
• Direct deposit
• Tuition reimbursement program
• Paid Vacation
• Paid Sick Time