Senior Interior Designer- AllModern

About the role

Come join the team that is reinventing home! Wayfair is hiring for our AllModern retail store in Dedham, MA. If you are looking for rapid growth, constant learning, and dynamic challenges, this store might be the future home for your career.

Responsibilities

• Provide an authentic, friendly customer experience that exemplifies Wayfair’s commitment to relentless customer focus.
• Leverage interior design and sales expertise in the home furnishings space to help customers navigate their design needs and purchases (such as fabric, finishes, and texture of the product).
• Provide coaching and support to Design Sales Advisors and manage their workload as determined by the Store Leader.
• Depending on the shift, help open and/or close the store, including keyholder responsibilities.
• Support Store Leaders in training and developing the Design team on product knowledge, selling, customer service, operations, visual merchandising, and other aspects of their roles.
• Manage virtual, in-store, and in-home design appointments, including preparation of design deliverables, product curation, and follow-up.
• Utilize sales analytics and design software tools (mood boards, space plans, 2D/3D room views) to drive store profitability and growth.
• Meet or exceed sales, customer satisfaction targets, and other established KPIs.
• Participate in operational store activities such as bringing new products to the floor, floor sets, replenishment, and substitutions.
• Engage in a high-energy, focused, and dynamic work environment with rapid changes in products, promotions, offerings, and operations.
• Bring a willingness to share innovative ideas and solutions to continuously improve team operations.

Requirements

• Willingness to travel for in-home consultations. If driving your personal vehicle, proof of state-required auto liability insurance or financial responsibility and a state-issued driver’s license may be required.
• 3+ years of sales experience (interior design, furniture, or home goods experience preferred).
• Experience motivating a team to achieve sales goals (preferably as a leader or trainer in a store environment).
• Understanding of design principles including spatial planning, fabric selection, interior design styles, and trends.
• Demonstrated ability to work within a team sales environment and a strong desire to see teams succeed and exceed sales targets.
• Strong organization, self-motivation, communication, and relationship management skills.
• Track record of thriving in a fast-paced and changing environment.
• Technical acumen to learn necessary software; proficiency in Google Suites and/or Microsoft Office applications preferred.
• Ability to work a flexible schedule, including nights, weekends, and holidays.
• Bachelor’s degree or college diploma equivalent preferred.

Physical Requirements

• Frequently required to stand, walk, talk, and hear.
• Must regularly, frequently, or occasionally lift and/or move up to 50 lbs.
• Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Pay

Compensation starting at $27.50 per hour, increasing based on relevant experience, plus substantial quarterly bonuses.

Benefits

• Generous Employee Discount of up to 30%+, though discounts vary by product type.
• Medical benefits and financial benefits.
• Assistance for individuals with disabilities.