Senior Instructor, Informatica

Description

Join our Training team as a Principal Instructor, where education meets Customer Success. In this role, you'll deliver engaging, high-impact training experiences that help individuals and organizations master Informatica products — enabling them to drive real business value through data integration, data management, and enterprise data initiatives. Our Instructors are more than trainers — they are trusted educators, subject matter experts, and advocates for customer success. Through live instruction, hands-on workshops, and event-based learning, you'll guide customers, partners, and employees from understanding to adoption. Instructors play a critical role in delivering value in our Success Plans as our primary 1:many approach.

Required Qualifications

• 3+ years of relevant professional experience in a technical, enablement, education, or customer-facing role
• Demonstrated technical aptitude with enterprise systems, platforms, or software products — particularly in data integration, data warehousing, or related domains
• Strong public speaking and presentation skills, with experience leading workshops, trainings, or customer sessions
• Experience delivering virtual or in-person learning using collaboration platforms (e.g., Zoom, WebEx)
• Experience with RDBMS technologies (e.g., DB2, SQL Server, Teradata) and working knowledge of SQL
• Familiarity with Windows and/or UNIX operating systems
• Proven ability to manage time, adapt in real time, and perform effectively in dynamic customer environments
• Bachelor's degree in Computer Science, Education, Information Technology, or a related discipline (or equivalent experience)

PREFERRED QUALIFICATIONS

• Experience with Informatica products such as PowerCenter, Cloud Data Integration, MDM, Data Quality, or similar data management platforms
• Background in Data Warehousing, Data Integration, ETL/ELT, or programming (SQL, PL/SQL, Java, etc.)
• Experience with cloud platforms (AWS, Azure, or similar)
• Prior roles such as Educator, Enablement Lead, Support Engineer, Success Manager, Solution Engineer, or Product Manager
• Experience supporting customer adoption, change management, or digital transformation initiatives

What Makes You Successful Here

• Customer-Obsessed: You care deeply about learner outcomes and customer success
• Clear Communicator: You simplify complexity and meet learners where they are — adapting to diverse technical backgrounds
• Tech Curious: You enjoy learning how things work and explaining why they matter, especially in the data and integration space
• Confident Facilitator: You're comfortable on stage, on camera, and in front of senior audiences
• Continuous Learner: You're energized by constant learning and evolving technology
• Collaborative Teammate: You work independently and as part of a team, contributing to an inclusive and supportive culture
• Trusted Advisor: You build credibility quickly, act with integrity, and keep your focus on customer success at all times

Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring

At Salesforce, we strive to create an accessible and inclusive experience for all candidates. If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodation Request Form. Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates' resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Equal Opportunity Statement

At Salesforce, we strive to create an accessible and inclusive experience for all candidates. If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodation Request Form. Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates' resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Compensation

The typical base salary range for this position is $117,400 - $177,600 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $140,900 - $193,700 annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.