Senior Instructional Designer

This role is hybrid and requires 3 days a week in our Walnut Creek, CA office.

Why Work For Us?

• Opportunity to participate in AAA discretionary annual incentive plan or other incentive plans depending upon position
• $1 for $1 company 401k match up to 6% of eligible earnings per pay period
• Medical, Dental, Vision, and wellness program benefits
• Paid holidays
• Paid Time Off – Team Members accrue paid time off monthly, with an additional 24 hours per year earmarked for volunteer activities depending on position
• Collaborative environment valuing contributions to exceptional member service
• Free AAA Classic Membership
• AAA product discounts
• Tuition Reimbursement Program

Responsibilities

• Design creative, innovative, and scalable programs for all levels using adult learning theories and methodologies (such as ADDIE, SAM, AGILE)
• Develop course materials using an array of different media to promote learning through self-study, practice, performance support, and socialization and knowledge sharing
• Evaluate solutions and programs for quality, business impact, and scalability, leveraging technology to extend access and provide just-in-time learning
• Produce training materials using rapid development tools and processes
• Develop assessment instruments to measure learner acceptance, comprehension, and application of processes and systems knowledge
• Create effective learning experiences leveraging a variety of media, such as video and audio clips, online interactivity, simulations, illustrations, and diagrams
• Establish user experience goals, priorities, and deliverables that align with product milestones
• Coordinate multiple projects to completion and drive adoption of user experience practices
• Lead teams in the development of new learning content by managing completion of milestones and deliverables
• Lead and participate in the design of curriculum, instruction, and assessment materials using knowledge of current trends and best practices in learning and development
• Manage learning solution design, measurement strategy, and project management
• Conduct needs analysis with business stakeholders and subject matter experts to define instructional objectives, business outcomes, and overall requirements of learning solutions
• Facilitate engaging instructor-led experiences effectively across a range of learners and content
• Evaluate impact and efficiency of training through formal and informal metrics and identify opportunities to inform work, refinements, and strategy

Requirements

• Knowledgeable and functional in technical writing, including consistent and correct use of tense, grammar/spelling, and terminology that is interesting and varied
• Knowledgeable of new learning approaches, technology, and tools through continuous research
• Ability to collaborate on design and development projects as part of a team using consultative and project management skills
• Ability to manage multiple projects simultaneously and maintain consistent delivery on commitments while working effectively in a constantly changing environment
• Ability to communicate difficult concepts and processes using clear and simple language and visuals with individuals, small groups, and large audiences at all levels of the organization
• Familiarity with mobile design guidelines for iOS and Android
• Ability to grasp the essence of complex design problems and user pain points, and translate them to practical design solutions
• Ability to accept and design against feedback from colleagues in a rapid iterative design process, and effectively produce multiple work products under tight timelines

Qualifications

• Bachelor’s degree in Curriculum Development, Education, Organizational Development, or business required (Master’s Degree preferred) from an accredited college/university
• 5+ years of experience as an instructional designer or Learning & Development Program manager with demonstrated proficiency in designing, building, and deploying instructor and e-learning modules
• 5+ years facilitating different corporate groups in workshop and/or training experiences
• Deep understanding of learning technologies including eLearning authoring tools and learning management systems
• Experience with multimedia and web design technologies including video conferencing/webinar technologies
• Advanced to intermediate experience with Adobe Creative Cloud, Google Apps, Microsoft Office Suite, photo-editing software, MS PowerPoint, graphic design software, Photoshop, Illustrator, and presentation applications
• Advanced to intermediate experience with online, eLearning, and rapid development software such as Articulate, Captivate, or Camtasia

Work Environment

Works in an office environment sitting at a desk, table, or computer workstation for extended periods of time. May travel by car, plane, or other form of transportation to execute training, attend business meetings, or conferences. Approximately 50-80 percent of the time spent on the job involves the use of a personal computer.

Pay

We target between minimum and midpoint of the range, and all offers are subject to a fair pay analysis. Compensation Range: $110,387.00 – $137,983.00.