SENIOR INFORMATION TECHNOLOGY ANALYST

About the role

The City of Huntington Beach is seeking a Senior Information Technology Analyst to join the Business Systems Division of the Information Technology Services Department. This position is part of the Information Technology Analyst series and is the journey-level within the series.

Responsibilities

• Interacts with clients to analyze system requirements;
• Evaluates customer technical needs and recommends technology solutions to improve operations;
• Plans, determines requirements, designs, builds, customizes, tests, implements, maintains and/or enhances a variety of hardware and software systems, integrating City network infrastructure and/or other systems;
• Considers protocols, acceptable system security risk, and other related elements;
• Provides professional customer support for system-related software and/or hardware issues, needs, or requirements;
• Maintains effective relationships with vendors and their technical support personnel;
• Provides technical and functional supervision of contractors;
• Obtains new and upgraded systems from vendors;
• Tests and installs critical upgrades and security patches;
• Develops and rests backup and restoration procedures;
• Performs research, gathers costing information, and recommends hardware and/or software;
• Develops web applications, business objects, server components and data interfaces;
• Performs system administration tests such as database security management and disaster recovery;
• Writes computer programs and/or scripting based on established specifications using various computer languages and/or database platforms;
• Buils, configures, installs, maintains and administers server platforms;
• Designs, administers, monitors and makes provision for physical and data storage.

Requirements

• Knowledge and hands-on experience with business process analysis, development, and programming;
• Passion for technology, team-oriented, collaborative, an independent thinker, and able to establish positive relationships with staff, peers, and other departments' staff;
• Capable of communicating with management and employees at all levels of the organization.

Qualifications

• Four (4) years’ professional-level information technology experience in business analysis, server analysis and administration, or network design/administration;
• Education: Bachelor’s degree in computer science, computer network, information technology, or closely related field.

Skills

• Experience working with IT business applications supporting software development projects;
• Solid understanding of Microsoft SharePoint and/or SQL database administration;
• Experience with SQL data modeling and data analytics;
• Preferred experience with system integration;
• Familiarity with ETL pipelines;
• Experience supporting or integrating payment processing systems;
• Exposure to legacy system modernization initiatives;
• Proficiency in Python scripting;
• Experience providing compliance support.