Senior Information Technology Business Analyst
for headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We need to map content. Job summary: description about role. Could be "About the role". Use
. Responsibilities: list of duties from KEY RESPONSIBILITIES & ACCOUNTABILITIES and other duties. So we need a
- .
Requirements: maybe minimum qualifications? The posting has MINIMUM QUALIFICATIONS and Preferred Qualifications. Could combine into Requirements and Qualifications? The instruction: Use headings for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Skills). So we need separate sections: Requirements (maybe minimum qualifications), Qualifications (preferred), Skills (tools etc). Benefits, Pay, Schedule only if present. There's mention of hybrid schedule: "This role is hybrid and in the office minimum of three days a week". That's schedule info. So we can include Schedule section with that detail. Also mention occasional availability outside traditional hours. That's also schedule/flexibility. So we can include Schedule.
Benefits: not mentioned. Pay: not mentioned. So omit those.
Skills: maybe tools proficiency etc. Could be a Skills section.
We must not repeat job title as heading. No Job ID.
We must preserve all substantive information. Remove boilerplate: Applicants must be authorized to work in the United States. The University is unable to work sponsor for this role, now or in the future. That's substantive? It's a requirement about work authorization. Should we keep? It's a qualification/requirement. Probably yes. It's not boilerplate? It's a requirement. We'll include in Requirements or Qualifications.
Also "This role requires occasional availability outside of traditional working hours..." is schedule.
We need to ensure we don't include filler like "commensurate with experience". Not present.
Let's extract content.
Job summary paragraph: "The Division of Information Technology Services is seeking a motivated and collaborative Senior IT Business Analyst to support the planning, development, and implementation of technology solutions that align with institutional goals. This position is responsible for gathering and analyzing business requirements, documenting processes, and collaborating with stakeholders to ensure solutions meet user needs and organizational priorities. The Sr IT Business Analyst will work closely with functional teams, project managers, and technical staff to understand business challenges, define and document system requirements, and support testing and implementation efforts. Strong communication, critical thinking, and problem-solving skills are essential, along with the ability to work effectively in a cross-functional team environment."
That's about the role.
Responsibilities: list from KEY RESPONSIBILITIES & ACCOUNTABILITIES:
- Elicit, analyze, and validate business and technical requirements from stakeholders and end users
- Collaborate with project sponsors and technical teams to define project scope, goals, and success criteria
- Conduct interviews, workshops, surveys, and documentation reviews to gather and clarify requirements
- Translate business needs into clear functional and technical requirements suitable for development teams
- Assist in the preparation of business cases and feasibility analyses to support project planning and prioritization
- Participate in quality assurance activities to ensure that delivered solutions meet documented requirements
- Track and manage requirements throughout the project lifecycle, ensuring traceability and stakeholder alignment
- Communicate requirement updates, changes, and decisions through formal documentation and stakeholder meetings
- Evaluate and enhance existing business analysis practices to improve efficiency and standardization
- Develop and maintain documentation templates, process flows, and requirement models
- Create process maps, data flow diagrams, and functional specifications to guide development and support teams
- Support continuous improvement efforts by analyzing performance metrics and identifying opportunities for optimization
- Improve existing processes related to the overall functions of business analysis and project management
- Provide support to the PSMO as needed on projects
- Assist in managing the ITS Project Pipeline
- Other duties as required (flexibility, adaptability, taking on additional tasks, assisting cross-functional teams, handling unexpected challenges, contributing to initiatives that support business growth and success)
Also earlier: "This role requires flexibility in performing duties outside of the primary responsibilities to support evolving business needs. The ideal candidate must be adaptable and willing to take on additional tasks or projects as required, ensuring smooth operations across the organization. This may include stepping in to assist with cross-functional teams, handling unexpected challenges, or contributing to initiatives that support business growth and success. A proactive mindset and the ability to pivot quickly are essential for thriving in this dynamic environment."
We can incorporate that as responsibilities.
Minimum Qualifications (list):
- Strong verbal and written communication skills, with the ability to communicate effectively across technical and non-technical audiences
- Proven ability to produce clear documentation, including business requirements, user stories, process diagrams, presentations, and user guides.
- Demonstrated experience with business analysis techniques such as stakeholder interviews, workflow modeling, use case creation, and requirements traceability
- Working knowledge of software development lifecycles and project methodologies (Agile, Waterfall, or hybrid).
- Strong analytical and critical thinking skills with a focus on detail, organization, and time management.
- Ability to develop and maintain effective working relationships with stakeholders across all levels of the organization.
- Bachelor's degree in Information Technology, Business Administration, or a related field.
- At least 3-5 years of relevant experience in a business analysis role, preferably supporting enterprise systems or digital initiatives in complex organizational environment
- Applicants must be authorized to work in the United States. The University is unable to work sponsor for this role, now or in the future.
Preferred Qualifications:
- Experience supporting large-scale IT or digital transformation projects with complex business and technical requirements
- Demonstrated ability to lead and facilitate cross-functional requirements gathering sessions with Subject Matter Experts (SMEs) across varying technical disciplines
- Familiarity with design thinking and user-centered design principles, including experience with prototyping, journey mapping, and customer research methods
- Practical knowledge of cloud-based platforms, integrations, enterprise applications, and data-driven systems
- Experience working with external vendors or third-party service providers, including managing deliverables, service levels, and integration requirements
- Proficiency in tools such as JIRA, ServiceNow, Miro, Lucidchart, or similar platforms for project planning and business analysis
- Demonstrated ability to manage multiple concurrent initiatives and meet deadlines in a fast-paced, collaborative environment
- Master’s degree in a related field preferred but not required
- Business Analysis certification (e.g., CBAP, PMI-PBA, or IIBA) is a strong asset
Skills: maybe combine tools and techniques? Could list technical skills: business analysis techniques, SDLC, Agile/Waterfall, documentation, stakeholder management, tools (JIRA, ServiceNow, Miro, Lucidchart), design thinking, cloud platforms, vendor management.
But we already have qualifications covering many. However we need a Skills section if we have content. Could list "Skills" as bullet list of specific competencies: communication, documentation, stakeholder interviews, workflow modeling, use case creation, requirements traceability, SDLC, Agile/Waterfall, analytical thinking, relationship building, etc. But that duplicates qualifications. Might be okay but we risk duplication. The instruction: Preserve ALL substantive information; do NOT invent or summarize away detail. So we need to include all info somewhere. If we put everything in Requirements and Qualifications, we might not need Skills. But we need to decide if we should create Skills section. The instruction says prefer a few substantive sections over many thin ones. So we could combine Requirements and Qualifications into one section? But they gave separate headings suggestions. We can still have both Requirements and Qualifications if they have content. That's fine.
We also need Schedule section: hybrid, minimum three days a week in office, occasional availability outside traditional hours.
We should not include Benefits or Pay.
Thus final HTML:
About the role
... (job summary)
Responsibilities
- ... each bullet
Requirements
- ... minimum qualifications bullets
Qualifications
- ... preferred qualifications bullets
Skills
Maybe we can omit if we feel it's redundant. But we have not listed specific technical skills like tools etc. Those are in Preferred Qualifications. Could still keep Qualifications as preferred. Skills could be omitted. But we need to ensure we include all info; we have included tools in Preferred Qualifications. So Skills section not needed. But we might still include Skills to highlight tools etc. However that would duplicate. The instruction: do NOT repeat content? Not explicitly, but we should preserve all info; duplication is okay but not ideal. Prefer few substantive sections. So better to not duplicate. Thus we will have About the role, Responsibilities, Requirements, Qualifications, Schedule. Check if any other sections: maybe "Benefits" none, "Pay" none. Now craft HTML. We need to ensure no extra whitespace? Just output. Let's write. About the role paragraph: combine the job summary sentences into one. Responsibilities bullets: need to capture all points. Let's list them concisely but preserve all detail. We'll combine similar points. I'll create bullet list: - Elicit, analyze, and validate business and technical requirements from stakeholders and end users - Collaborate with project sponsors and technical teams to define project scope, goals, and success criteria - Conduct interviews, workshops, surveys, and documentation reviews to gather and clarify requirements - Translate business needs into clear functional and technical requirements suitable for development teams - Assist in preparing business cases and feasibility analyses to support project planning and prioritization - Participate in quality assurance activities to verify delivered solutions meet documented requirements - Track and manage requirements throughout the project lifecycle, ensuring traceability and stakeholder alignment - Communicate requirement updates, changes, and decisions through formal documentation and stakeholder meetings - Evaluate and enhance existing business analysis practices to improve efficiency and standardization - Develop and maintain documentation templates, process flows, and requirement models - Create process maps, data flow diagrams, and functional specifications to guide development and support teams - Support continuous improvement by analyzing performance metrics and identifying optimization opportunities - Improve existing processes related to business analysis and project management functions - Provide support to the PSMO as needed on projects - Assist in managing the ITS Project Pipeline - Perform other duties as required, demonstrating flexibility, adaptability, and willingness to take on additional tasks, assist cross‑functional teams, handle unexpected challenges, and contribute to initiatives that support business growth and success That covers. Requirements bullets (minimum qualifications): - Strong verbal and written communication skills, with the ability to communicate effectively across technical and non‑technical audiences - Proven ability to produce clear documentation, including business requirements, user stories, process diagrams, presentations, and user guides - Demonstrated experience with business analysis techniques such as stakeholder interviews, workflow modeling, use case creation, and requirements traceability - Working knowledge of software development lifecycles and project methodologies (Agile, Waterfall, or hybrid) - Strong analytical and critical thinking skills with a focus on detail, organization, and time management - Ability to develop and maintain effective working relationships with stakeholders across all levels of the organization - Bachelor’s degree in Information Technology, Business Administration, or a related field - At least 3‑5 years of relevant experience in a business analysis role, preferably supporting enterprise systems or digital initiatives in a complex organizational environment - Applicants must be authorized to work in the United States; the University is unable to sponsor work authorization for this role, now or in the future Qualifications bullets (preferred): - Experience supporting large‑scale IT or digital transformation projects with complex business and technical requirements - Demonstrated ability to lead and facilitate cross‑functional requirements gathering sessions with Subject Matter Experts (SMEs) across varying technical disciplines - Familiarity with design thinking and user‑centered design principles, including experience with prototyping, journey mapping, and customer research methods - Practical knowledge of cloud‑based platforms, integrations, enterprise applications, and data‑driven