Senior Influencer Marketing Campaign Associate

About the Role

Linqia is the leader in the growing influencer marketing industry, partnering with the world's largest brands including Danonne, AB InBev, Kimberly-Clark, Unilever, and Walmart. Our AI-driven platform and team of experts are leading the transformation of influencer marketing. The Program Manager is a critical client partner role demonstrating leadership, accountability, business acumen, and vision for Linqia's key brand clients. This role leads cross-functional teams in executing projects that support program delivery and client experience while balancing client, company, and team needs. A successful Program Manager is a collaborative leader and facilitator; driven, organized, and detail oriented; excels in program management; communicates with ease at all levels; and is thoughtful and effective in problem solving and conflict resolution. This role reports to Linqia's Manager of Strategic Program Management.

Responsibilities

• Responsible for program management of complex projects and initiatives (status, process improvements, etc.) in support of our mission to deliver excellent client experiences
• Quarterback project schedule planning and execution; update reports and proactively communicate program status to key stakeholders throughout program lifecycle in weekly status meetings
• Spearhead project pipeline planning and proactively balance project loading with cross-functional bandwidth to ensure adequate resourcing of committed timelines
• Lead cross-functional teams in conducting hand-offs for successful execution and post mortem reviews to gather and communicate key takeaways for continuous improvement
• Identify improvement projects and lead implementation of program management tools (Asana) and processes (internal and client)
• Route creative to influencers and clients, ensuring feedback is clear, actionable and revisions are received on time
• Identify program risks early on and convenes cross-functional partners to align/mitigate solutions
• Monitor and advocates process; identifies gaps/improvements to work more efficiently
• Demonstrate ownership/investment in the work; has clear understanding of business goals and internal culture
• Guide the client seamlessly through the process while also keeping them accountable to the joint success

Qualifications

• 4+ years of experience in account, project or program management, agency experience preferred
• Heavily people-oriented: effective relationship-building skills; ability to cultivate strong partnerships across functions to bring people together toward common goals and consensus
• Strong and effective communication and presentation skills, both written and verbal; confidence in leading/facilitating cross-functional team meetings to achieve common results
• Strong multi-tasking and time management skills; ability to troubleshoot issues, juggle multiple programs, and prioritize accordingly
• High energy and flexibility in a constantly evolving team environment
• Excellent technical skills – Google Sheets/Excel, Timeline Tracking (Asana preferred)
• Bachelor's degree
• Must currently reside in the San Francisco Bay Area and be available to commute to the San Francisco office 3 times per week