Senior Incident Handler

For our client, a leader in the Finance & Insurance space, we are seeking a Senior Incident Handler to lead operational priorities focused on execution quality, efficiency, safety, and measurable performance outcomes. You will collaborate with field leadership, support functions, and cross-functional stakeholders to improve accountability, service delivery, and operational consistency. This role offers the opportunity to influence operational scale, customer outcomes, and organizational performance within a regulated financial services environment.

Location: Remote - US based candidates only, no visa sponsorship available

Responsibilities

• Lead incident response efforts during critical security events
• Unify teams and stakeholders for efficient incident handling
• Communicate technical issues and business impacts to stakeholders
• Conduct advanced investigations into security incidents
• Implement automation and AI-driven tools in the SOC
• Drive improvements in incident response protocols and practices

Qualifications

• 5+ years in cybersecurity operations or incident response experience
• Command-level instincts for high-stakes incident management
• Strong knowledge of network security, EDR/XDR, and forensic analysis
• Exceptional communication skills with technical and executive audiences
• Enthusiasm for automation and AI-driven tools in response workflows
• Preferred certifications: CISSP, GCIA, GCIH, GCFA, OSCP

Benefits

• Comprehensive technology setup for remote work
• Monthly reimbursement for home internet connectivity
• Opportunity to shape the future of incident response processes

Pay

$120,000 – $193,725 annually