Senior Incident Handler

Position Focus

Serve as Senior Incident Handler: Acts as a senior escalation point for complex or high-impact incidents, supporting the SOC Associate Director in managing incident flow, prioritizing response efforts, and ensuring consistent, effective incident handling across the SOC.

Responsibilities

• Perform Advanced Incident Analysis: Performs and reviews complex investigations, correlating host, network, cloud, identity, and application data to determine root cause, attack path, and impact of security events. Ensures high-quality documentation and investigative rigor.
• Drive Incident Response Process Maturity: Leads the evolution of incident response playbooks, workflows, and automation to improve consistency, efficiency, and effectiveness across a wide range of threat scenarios.
• Enhance Detection and Response Enablement: Partners with Security Engineering team to identify response gaps, inform detection improvements, and advance automation that improves incident handling and operational effectiveness.
• Provide Technical Leadership and Mentorship: Provides senior-level technical guidance and mentorship across SOC operations, strengthening investigative skills, decision-making, and overall incident response capability.
• Lead Post-Incident Reviews and Knowledge Sharing: Facilitates lessons-learned activities, drives remediation tracking, and ensures insights from incidents are incorporated into detection improvements, response processes, and analyst development.
• Support Threat Intelligence and Readiness Activities: Translates emerging threats into actionable incident response improvements and participates in tabletop exercises and SOC readiness assessments.
• Actively develop solutions to detect and prevent network intrusions.
• Serve as lead for moderately complex risk assessments.
• Manage the development and implementation of actions plans.
• Oversee the periodic assessment of systems.
• Participate in the development of program control processes to ensure risk mitigation.
• Develop and deliver information security training material.
• Provide guidance to and may supervise level 1-3 analysts.
• Research the latest information security trends and emerging threats.

Required Education and Experience

Bachelor's Degree and seven years of experience or equivalent education and experience.

Skills and Abilities

• Well-developed analytical, critical thinking and problem-solving skills.
• Well-developed interpersonal, written, communication, presentation, and organizational skills.
• Proven ability to lead and manage staff.
• Proven ability to manage multiple/complex projects, meeting deadlines and budget.
• Expert knowledge of commonly used concepts, practices, and procedures.

Pay and Schedule

• Salary Range: $112,500.00 - $168,750.00
• Time Type: Full time
• Duration Type: Staff
• Work Model: Remote