Senior Improvement Advisor

About the Role

The Senior Improvement Advisor provides consultation, technical assistance, training, and implementation leadership to support the successful development and expansion of Utah's Community Care Hub. Working within our Health System Improvement division, you will lead partner readiness and onboarding activities, develop referral and care coordination workflows, facilitate training, and support continuous quality improvement initiatives. You will collaborate closely with project leadership and community partners to translate operational plans into practical, sustainable solutions that improve access to services and strengthen clinical-community partnerships.

Responsibilities

• Community Care Hub Implementation & Technical Assistance
  • Lead implementation activities, including organizational readiness assessments, partner onboarding, workflow development, and ongoing implementation support.
  • Support local health departments in developing and implementing their roles within the Community Care Hub.
  • Provide technical assistance related to staffing, care coordination, referral processes, and operational readiness.
  • Identify implementation challenges and collaborate with partners to develop practical solutions.
• Training & Quality Improvement
  • Develop and deliver training, technical assistance, and educational resources to participating organizations.
  • Serve as a subject matter expert in Community Care Hub implementation, care coordination, and clinical-community linkages.
  • Apply quality improvement methodologies to strengthen implementation processes and partner performance.
  • Support continuous evaluation and improvement of workflows, services, and implementation outcomes.
• Partner Engagement & Collaboration
  • Build and maintain strong relationships with health care providers, local health departments, Community Health Workers, and community-based organizations.
  • Lead partner engagement activities and coordinate implementation plans, training schedules, and key milestones.
  • Facilitate regional and statewide planning meetings, stakeholder discussions, and partner convenings.
  • Support collaborative planning, partner engagement, and Community Care Hub governance activities.
  • Work with project leadership and community partners to support pilot implementation, evaluate progress, and expand the Community Care Hub model into additional rural and tribal communities.

Requirements

• Bachelor's degree in health care, public health, community health, or a related field.
• Five or more years of experience in health care, public health, community-based social services, quality improvement, program implementation, or a related field.
• Three or more years of project management experience.
• Experience leading or supporting multidisciplinary teams and complex implementation initiatives.
• Strong communication, facilitation, relationship-building, and stakeholder engagement skills.
• Demonstrated ability to manage multiple priorities, coordinate activities across organizations, and drive projects toward successful outcomes.
• Ability to work independently and collaboratively in a remote environment.

Preferred Qualifications

• Master's degree in public health, health care administration, community health, or a related field.
• Experience working with rural health care systems, local health departments, or community-based organizations.
• Familiarity with Community Care Hub models, care coordination, social drivers of health, or clinical-community referral networks.
• Experience developing and delivering technical assistance, training, or quality improvement initiatives.
• Experience collaborating with tribal communities or organizations serving rural and underserved populations.

Work Location

This position is remote and supports Community Care Hub implementation activities throughout Utah, with an emphasis on rural communities. The role requires regular virtual collaboration with project leadership and community partners. Travel within Utah may be required to support partner engagement, implementation activities, training, and regional meetings.

Benefits

• Comprehensive medical, dental, and vision insurance
• 401(k) retirement plan with company match
• Generous paid time off and paid holidays
• Remote work opportunities and work-life balance
• Annual remote work stipend
• Professional development and continuing education opportunities
• Supportive, collaborative, and mission-driven culture