Improvement Advisor

About the role

The Improvement Advisor provides consultation, education, technical assistance, and quality improvement support to dialysis facilities and health care partners to improve clinical outcomes, patient safety, and the overall quality of kidney care. In this role, you will collaborate with dialysis facility leadership, nurses, interdisciplinary care teams, and other stakeholders to identify improvement opportunities, implement evidence-based practices, and support measurable improvements in patient care. The ideal candidate brings direct experience working in a dialysis facility, a strong understanding of dialysis operations and patient care, and a demonstrated interest in quality improvement. Experience with kidney transplantation initiatives or End-Stage Renal Disease (ESRD) Network programs is highly desirable.

Responsibilities

Quality Improvement & Clinical Consultation

• Provide quality improvement consultation, technical assistance, and education to dialysis facilities and health care partners.
• Work collaboratively with dialysis teams to identify opportunities to improve patient outcomes, safety, and quality of care.
• Support the development and implementation of quality improvement initiatives, action plans, and evidence-based interventions.
• Analyze clinical performance data, identify trends, and help facilities develop strategies to achieve measurable improvements.
• Assist facilities in strengthening clinical processes, patient engagement, and care coordination.

Dialysis Facility Engagement & Support

• Build and maintain collaborative relationships with dialysis facility administrators, nursing leadership, clinical staff, and interdisciplinary teams.
• Apply knowledge of dialysis facility operations, clinical workflows, and patient care practices to support meaningful improvements.
• Facilitate meetings, training sessions, and educational activities with dialysis providers and other stakeholders.
• Provide coaching and technical assistance to help facilities implement and sustain improvement initiatives.
• Support initiatives related to kidney health, dialysis care, transplant education and referrals, and improved patient experiences.

Collaboration & Project Implementation

• Partner with internal teams and external stakeholders to support quality improvement projects and organizational goals.
• Coordinate project activities, track milestones, and communicate progress to project leadership.
• Support data collection, reporting, and evaluation of quality improvement outcomes.
• Share best practices and successful improvement strategies across participating facilities.
• Contribute to a collaborative learning environment that promotes continuous improvement and innovation.

Requirements

Required Qualifications

• Professional experience working directly in a dialysis facility, with a strong understanding of dialysis patient care, clinical operations, and facility workflows.
• Experience participating in or supporting quality improvement initiatives in a clinical or health care environment.
• Knowledge of dialysis care processes, patient safety practices, and clinical performance measures.
• Strong communication, relationship-building, and interpersonal skills.
• Ability to collaborate effectively with clinical teams, facility leadership, and external stakeholders.
• Strong organizational, analytical, and problem-solving skills.
• Ability to manage multiple priorities and work independently in a remote environment.
• Experience using clinical data and performance measures to identify opportunities for improvement.

Preferred Qualifications

• Registered Nurse (RN) with direct dialysis facility experience.
• Experience leading or coordinating quality improvement projects within a dialysis facility or kidney care setting.
• Experience with kidney transplantation programs, transplant education, referral processes, or initiatives to improve transplant access.
• Experience working with an ESRD Network or End-Stage Renal Disease Quality Improvement Program.
• Familiarity with Centers for Medicare & Medicaid Services (CMS) dialysis quality measures and reporting requirements.
• Experience providing training, coaching, consultation, or technical assistance to health care professionals.
• Experience with quality improvement methodologies such as Plan-Do-Study-Act (PDSA), root cause analysis, or process improvement.

Benefits

• Comprehensive medical, dental, and vision insurance
• 401(k) retirement plan with company match
• Generous paid time off and paid holidays
• Remote work opportunities and work-life balance
• Annual remote work stipend
• Professional development and continuing education opportunities
• Collaborative, supportive, and mission-driven culture

Schedule

Remote – Preference for candidates residing in the Pacific or Mountain Time Zones. This position is primarily remote and requires regular collaboration with health care providers, dialysis facilities, and internal project teams. Occasional travel may be required for facility visits, stakeholder meetings, training, or other project-related activities.