Senior Implementation Consultant, EAM
Trapeze Group · New Jersey, United States · 1 mo ago
Information TechnologyFull-time
Job Summary
THE PRODUCT
THE POSITION
Responsibilities
- Mastering the Trapeze EAM product suite and providing subject matter expertise to Trapeze's EAM customers.
- Analyzing customers’ business requirements and objectives to develop business processes to meet their needs.
- Developing and delivering project artifacts such as process diagrams, gap analysis documentation, and functional and technical design documents throughout a project.
- Working with the Project Manager to ensure we deliver within project scope, budget, and timeline.
- Working with Product and Development to report product issues and communicate gaps from customer’s perspective.
- Performing training, consulting, or other support for customers.
- Traveling to customer sites in North America to help improve their operations with Trapeze's products and services.
Required Skills/Experience
- Experience with integrating EAM systems with other enterprise solutions.
- Ability to analyze data and generate actionable insights.
- Knowledge of databases, SQL, and scripting languages.
- Strong troubleshooting, testing, problem solving and analysis skills.
- The ability to use business acumen and consulting skills to develop customers.
- The ability to understand and communicate technical information to non-technical audience.
- Ability to prioritize, plan, manage and execute to commitments.
- Strong knowledge of MS Office products including Excel, PowerPoint, Project, and Visio.
- Strong Business analysis skills.
- Experience working in an agile/hybrid/waterfall methodology for software implementation.
- Ability to travel up to 50%.
Desirable Skills/Experience
- Familiar with Enterprise Asset Management (EAM) software.
- Experience in Asset Management, Maintenance and/or the transit industry.
- Experience working in a cloud environment.
- The ability to influence the customer in understanding the need to impress this change upon the organization (i.e., customers to accept new processes, new software etc.).
- Project Risk Identification, mitigation, and resolution.
- Worker Type: Regular
- Number Of Openings Available: 1