Senior Implementation Consultant
About the role
Greenhouse is seeking a Senior Implementation Consultant to join our team. This role involves helping customers get the Greenhouse platform up and running, transforming hiring processes, and ensuring a seamless launch.
Responsibilities
- Lead mid-market and enterprise customers through successful implementations and launches
- Empower customers to complete implementation successfully by ensuring they are tracking against optimal timelines and achieving time to first value
- Drive the value of Greenhouse through implementation, helping customers navigate and overcome roadblocks
- Provide support and mentorship by demonstrating knowledge of products, services, and best practices
- Own implementation tasks such as system design, product training, configuration, and organizational roll-out strategies
- Advocate for client needs and product requests to Greenhouse's internal support, product, engineering, and sales teams
- Partner with internal teams to ensure a smooth transition for customers post-implementation and work with our technical teams for data migration, integrations, and reporting
- Become a subject matter expert on all Greenhouse products
- Additional projects and responsibilities as business needs require
Requirements
- Customer-facing experience working with global entities and multiple stakeholders
- 2+ years of experience working with Enterprise customers (1,000+ employees)
- Background delivering complex software implementations and/or technical projects
- Experience communicating with a variety of customer personas at leadership levels
- Advanced understanding of Greenhouse Recruiting, a plus
Qualifications
- Your background has given you a unique perspective and set of transferable skills that aren't always in alignment with a given role - but those are qualities we value at Greenhouse.
Skills
- Strong communication and interpersonal skills
- Ability to break down terminology and concepts across various audiences
- Problem-solving and analytical skills
- Project management and organization skills
Benefits
- Medical, dental, and vision insurance
- Basic life insurance
- Mental health resources
- Financial wellness benefits
- A fully paid parental leave program
- Short-term and long-term disability coverage
- 401(k) plan and company match
- Up to 14 scheduled paid holidays and up to 80 hours of paid sick leave
- Flexible paid time off (PTO) for US-based employees
Pay
The national pay range for this role is $79,300 - $95,000. Individual compensation will be commensurate with the candidate's experience and qualifications.
Schedule
Remote-first position
Company Information
Greenhouse is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, or any other characteristic protected by applicable local laws, regulations and ordinances.