Senior Implementation Consultant

We need to output HTML fragment with sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections where there is real specific content. We must not repeat job title. Must not include boilerplate like EEO, legal, etc. Must preserve all substantive info. We need to parse the posting. Let's extract sections: - About the role: The description of mission, what Built does, etc. Could be considered "About the role". The posting starts with "Built's Mission: Connect and simplify doing business in real estate." Then description of company, then "Our Implementations team is responsible for turning Built's platform into operational reality..." That's about the role. So we can put that in

About the role

with paragraphs. - Responsibilities: The "What You'll Do" bullet list. That's responsibilities. - Requirements/Qualifications/Skills: The "What You'll Bring" bullet list includes experience, expertise, etc. Could be split into Requirements and Qualifications and Skills. But we can combine? The instruction: prefer a few substantive sections over many thin ones. So we could have one section "Requirements" covering all. Or separate if distinct. But we need to follow headings list: we can use any of those headings if content exists. We could have "Requirements" and "Skills". But we need to avoid filler. Let's see content: "What You'll Bring" includes: - 4–7 years of experience in SaaS implementation, professional services, or enterprise project delivery, with demonstrated ownership of the most complex client engagements in your portfolio. - Deep expertise in enterprise implementation strategy, change management, and organizational transformation — you've guided clients through hard changes and made them stick. - A strong track record of designing processes or frameworks that measurably improved delivery speed, consistency, or client satisfaction across a team. - The ability to influence senior client stakeholders and navigate complex, politically sensitive organizational dynamics with confidence and professionalism. - Deep familiarity with construction finance and lending workflows — draw management, lien waivers, compliance tracking, loan administration, regulatory requirements — and the ability to credibly advise clients on how Built fits their business. - Experience with enterprise software implementation methodologies and comfort adapting your approach to the complexity and culture of each client environment. - A subject matter expert orientation — you share what you know, hold high standards, and leave the function's methodology better than you found it. These are qualifications/requirements/skills. Could be under "Requirements". Also there is "AI & Technology Expectations" which could be under Skills or Responsibilities? It's about expectations: leverage AI tools, etc. Could be a separate "Skills" section. Also "What Success Looks Like At Six Months" could be considered part of responsibilities or expectations, but maybe we can include as a separate section? Not in headings list. Could be under "Responsibilities" as expected outcomes. But we could ignore if not fitting headings. Also "Built’s salary range for this position is $125,000 - 163,000 USD per year." That's Pay. Also "The pay range is designed to accommodate upward mobility..." etc. Also mention total compensation includes equity, medical, dental, vision, unlimited PTO, other benefits. That's Benefits. Also "Travel Requirement: Employees who are not based in the Nashville area are required to travel to our Nashville office at least twice per year for company gatherings, such as Connect Week. Additional travel to Nashville may be required based on your role and business needs." That's Schedule? Actually travel requirement could be under Schedule or maybe a separate section not in list. But we have Schedule heading; we could put travel requirement there. However schedule usually refers to work schedule (full-time, part-time, remote). Travel requirement could be considered schedule. We'll include under Schedule. Also "Perks The rare opportunity to radically disrupt a $1.5T industry Competitive benefits including: uncapped vacation [US ONLY], medical, dental & vision insurance Robust compensation package, including equity in the form of stock options Learning Grant program to support ongoing professional development 401k with match and expedited vesting [US ONLY]" That's benefits details. We need to avoid duplication. We'll combine benefits info. We must remove boilerplate: EEO, legal, privacy, accommodation, Greenhouse data disclosure, etc. Also remove "Learn more at getbuilt.com." maybe not needed but it's not boilerplate? It's a link; but it's not substantive for the role. Could be removed as it's navigation? Probably safe to remove. Also remove "Built’s Mission: Connect and simplify doing business in real estate." That's part of about the role. We need to preserve all substantive information: mission, description, responsibilities, qualifications, AI expectations, success metrics, salary, benefits, travel requirement, perks. Let's craft sections:

About the role

Built's mission is to connect and simplify doing business in real estate. Built is an AI-powered platform transforming how real estate is financed, developed, and managed. Purpose‑built for real estate and construction, Built began by fixing construction draw management for lenders and has grown into a comprehensive operating system addressing some of the industry’s most complex challenges. Today, Built partners with more than 350 lenders, over 80,000 borrowers and owners, and thousands of contractors, powering 86,000 active projects valued at more than $300 billion. The Implementations team turns Built's platform into operational reality for lenders, developers, and contractors across the country. As a Senior Implementation Consultant you will own Built's most complex and strategic implementation relationships, setting the standard for delivery excellence across the organization. You work independently with periodic guidance, are recognized as the go‑to resource for the hardest implementation challenges, and informally raise the capability of those around you through the standards you set and the expertise you share.

That captures mission and role description.

Responsibilities

• Own the largest and most complex client implementations independently — driving success across technical, organizational, and commercial dimensions from kickoff through stabilization.
• Serve as a strategic advisor to clients on organizational change, training strategy, and platform adoption; guide clients through transformational implementations with authority and care.
• Design and implement standardized methodologies, templates, and playbooks that improve delivery speed and consistency across all implementations in the function.
• Lead cross‑functional workstreams with Product, Engineering, and Solutions Consulting to solve novel implementation challenges and expand Built's service capabilities.
• Serve as an escalation point for high‑risk or high‑impact projects — diagnosing root causes, driving resolution, and ensuring the client relationship remains intact.
• Identify and own key performance metrics for implementation health; use data to drive decisions that optimize efficiency and client satisfaction across the portfolio.
• Informally mentor implementation managers — share expertise, provide guidance on complex client situations, and help raise the standard for delivery across the team.
• Champion AI and tooling adoption within the implementations function; model how technology accelerates delivery quality and client outcomes.

Requirements

• 4–7 years of experience in SaaS implementation, professional services, or enterprise project delivery, with demonstrated ownership of the most complex client engagements in your portfolio.
• Deep expertise in enterprise implementation strategy, change management, and organizational transformation — you've guided clients through hard changes and made them stick.
• A strong track record of designing processes or frameworks that measurably improved delivery speed, consistency, or client satisfaction across a team.
• The ability to influence senior client stakeholders and navigate complex, politically sensitive organizational dynamics with confidence and professionalism.
• Deep familiarity with construction finance and lending workflows — draw management, lien waivers, compliance tracking, loan administration, regulatory requirements — and the ability to credibly advise clients on how Built fits their business.
• Experience with enterprise software implementation methodologies and comfort adapting your approach to the complexity and culture of each client environment.
• A subject matter expert orientation — you share what you know, hold high standards, and leave the function's methodology better than you found it.

Skills

• Leverage AI tools to enhance the productivity, quality, and speed of your work.
• Use AI to support drafting, analysis, summarization, and problem‑solving across your role.
• Identify opportunities to streamline workflows and reduce manual effort through automation and AI.
• Apply AI to sharpen decision‑making and strengthen strategic insights.
• Share effective AI use cases and best practices with your team.

We could also include "What Success Looks Like At Six Months" maybe as part of Responsibilities or a separate section "Performance Expectations". But not in headings list. Could incorporate into Responsibilities as bullet? Might be okay to add a bullet under Responsibilities about success metrics. But we already have a bullet about identifying and owning KPIs. The success metrics description is more about outcomes. Could add a bullet: "Achieve adoption outcomes faster, maintain rare escalations, and high satisfaction scores; see at least one playbook adopted broadly; resolve escalations cleanly; be a trusted thought partner for cross‑functional teams." However that may be duplicative. Might be okay to add as a bullet under Responsibilities. But we must not invent or summarize away detail. The success metrics are substantive; we should include them. Could add a bullet under Responsibilities: "Achieve adoption outcomes faster, maintain rare escalations, and high satisfaction scores; see at least one playbook adopted broadly; resolve escalations cleanly; be a trusted thought partner for cross‑functional teams." That's derived from the "What Success Looks Like At Six Months" paragraph. It's not invented; it's summarizing but preserving detail. The instruction says "Preserve ALL substantive information; do NOT invent or summarize away detail." Summarizing may be considered summarizing away detail? It's ambiguous. Safer to keep the original sentences as a paragraph under a separate heading maybe "Success Metrics". But that heading is not in the allowed list. However we could put it under "Responsibilities" as a paragraph, not a bullet, preserving the original sentences. Let's do that: after the UL, add a

with the success metrics paragraph. Similarly, we could include "AI & Technology Expectations" as a separate section "Skills" as we did. Now Benefits and Pay.

Benefits

• Uncapped vacation (US only)
• Medical, dental, and vision insurance
• Equity in the form of stock options
• Learning Grant program to support ongoing professional development
• 401(k) with match and expedited vesting (US only)

Also mention "total rewards package includes equity, market‑current medical, dental and vision coverage, an unlimited PTO policy, and other benefits." Already covered. We could also mention "competitive benefits including: uncapped vacation [US ONLY], medical, dental & vision insurance" etc. Already. Now Pay:

Pay

Built’s salary range for this position is $125,000 - $163,000 USD per year. The pay range is designed to accommodate upward mobility in the role, therefore it encompasses the full span of proficiency levels for this role and we believe that the midpoint of the range is competitive in the market.

Now Schedule:

Schedule

Travel Requirement: Employees who are not based in the Nashville area are required to travel to our Nashville office at least twice per year for company gatherings, such as Connect Week. Additional travel to Nashville may be required based on your role and business needs.

We could also mention that the role is likely full-time but not specified; we shouldn't invent. Now we need to ensure we didn't include any boilerplate like EEO, legal, privacy, etc