Senior Identity & Access Management (IAM) Analyst - Woodbridge, NJ

About the Role

At Provident Bank, you’ll play an important role in supporting secure, accurate, and compliant access management for a growing and highly respected financial institution. This role offers the opportunity to partner across Information Technology, Information Security, Infrastructure, application ownership, vendors, and business teams while contributing to IAM operations, application onboarding, audit readiness, process improvement, and automation opportunities that strengthen control effectiveness and the employee experience.

Responsibilities

• Perform all Analyst-level IAM responsibilities while serving as a senior resource for complex access management activities across Bank-supported applications.
• Independently manage and resolve advanced Joiner, Mover, Leaver (JML) requests, including complex transfer scenarios, application role modifications, non-employee and vendor access requests, temporary access exceptions, provisioning issues, and escalated IAM incidents.
• Ensure all access granted aligns with approved requests, Role-Based Access Control (RBAC) standards, least-privilege principles, and regulatory or audit requirements.
• Conduct quality assurance reviews of high-risk, audit-sensitive, and complex access requests to validate approvals, role assignments, provisioning accuracy, deprovisioning completion, and evidence retention.
• Troubleshoot and coordinate resolution of IAM-related issues, partnering with Infrastructure, Information Security, application owners, vendors, and other stakeholders when escalation or cross-functional support is required.
• Represent Identity and Access Management in new system implementations, application onboarding efforts, and strategic projects by gathering provisioning requirements, identifying roles and entitlements, supporting RBAC design and updates, and preparing operational processes for production support and handoff.
• Develop, maintain, and continuously improve IAM documentation, procedures, job aids, ticket-handling standards, and operational workflows to support consistency, compliance, and knowledge transfer.
• Monitor operational performance by reviewing service level metrics, aged ticket queues, recurring access issues, process deficiencies, and documentation gaps, recommending corrective actions and process improvements to IAM leadership.
• Identify automation, standardization, and optimization opportunities across IAM processes and Identity Governance capabilities, including provisioning, SCIM, SSO, Entra-based integrations, and other access management technologies.

Requirements

• High school diploma or GED required.
• 3 to 5 years of related IAM, IT, information security, or access administration experience, or equivalent experience, with demonstrated complex provisioning and audit/evidence experience.
• Demonstrated experience with user provisioning/deprovisioning, Active Directory, O365/email, ServiceNow or equivalent ticketing systems, role-based access, audit evidence, and application access administration.
• Strong analytical, documentation, communication, and organizational skills; ability to support customers, business partners, vendors, and technology teams professionally.
• Ability to interpret and apply IAM standards, RBAC requirements, SLAs, and audit documentation expectations without granting undocumented access.
• Working knowledge of IAM automation concepts, including provisioning workflows, RBAC, SCIM provisioning, and identity lifecycle processes.
• Ability to analyze automation failures, troubleshoot provisioning issues, validate outcomes, and coordinate remediation with engineering or platform support teams.
• Security or IAM-related certification such as Security+ or Microsoft Identity and Access Administrator.

Preferred Qualifications

• Associate degree or bachelor’s degree in computer science, information technology, cybersecurity, or related field preferred.
• Banking or financial services experience and familiarity with core banking systems such as Horizon/Fiserv/FIS IBS Insight preferred.
• Experience with IAM/IGA platforms or technologies such as SailPoint, Saviynt, Okta, Microsoft Entra ID, CyberArk/Delinea, SCIM, SSO, MFA, RBAC concepts, and access certifications preferred.
• Experience creating basic automation solutions using PowerShell, Python, Microsoft Power Automate, ServiceNow workflows, or similar technologies preferred.
• Experience modifying existing scripts to support user provisioning, deprovisioning, access reviews, reporting, or data validation activities preferred.
• Familiarity with APIs, SCIM integrations, file-based provisioning, and automated identity lifecycle management processes preferred.
• SailPoint certification, CISSP, CISM, CISA, or ITIL preferred.

Working Conditions

• Prolonged sitting
• Lifting from 5 to 10 lbs (printer paper, storage boxes)
• Occasional bending or overhead lifting (storing files or boxes)
• Work is performed in a normal office environment. Noise levels are usually moderate.
• May also involve travel to customers and property locations.

Hazards

• The hazards are mainly those present in a normal office setting and those present in commuting by car.
• Occasionally, employees may be exposed to conditions present in public forums and meeting places.

Pay

$31.18 - $38.97 hourly

Please note, the base pay actually offered may vary based upon the candidate’s skills and experience, job-related knowledge, education, geographic location, internal equity, and other applicable business and organizational needs.

Benefits

• Paid time-off (PTO) and Holiday (PTO)
• Health and Wellness benefits including Medical, Dental and Vision Plans
• Flexible and Health Savings Accounts
• 401(k) Retirement Plan
• Disability Insurance
• Employee Assistance Program
• Basic Life Insurance
• Company sponsored Tuition Disbursement and Loan Repayment programs
• Voluntary benefits including Supplemental Life Insurance, Accident, Critical Illness, Hospital Indemnity and Legal plans