Senior HVAC Technician

About the role

Our team members at Loews Hotels at Universal Orlando Resort bring to life award-winning hotels at Universal Orlando Resort. We are part of Loews Hotels & Co., which operates iconic hotels and resorts across the U.S. We are dedicated to fostering a welcoming and inclusive environment where everyone feels valued and supported.

Responsibilities

• Serve as the technical expert for chiller systems, central plant operations, and complex commercial HVAC infrastructure across a portfolio of hospitality properties.
• Perform advanced diagnostics, troubleshooting, repair, and optimization of air-cooled, water-cooled, centrifugal, screw, and scroll chillers.
• Support HVAC infrastructure across properties ranging from legacy systems to newly developed facilities.
• Diagnose and resolve complex electrical, refrigeration, controls, and mechanical issues impacting guest rooms, public spaces, food and beverage venues, meeting spaces, and back-of-house operations.
• Support and optimize Building Automation Systems (BAS), control networks, VFDs, sensors, and associated equipment.
• Maintain accurate service documentation, repair records, equipment histories, and technical recommendations.
• Partner with contractors, manufacturers, and service providers to ensure quality service and timely resolution of technical issues.
• Support property renovations, capital improvement projects, equipment replacements, and infrastructure modernization efforts.
• Respond to critical HVAC failures and operational emergencies to minimize guest and business disruption.
• Provide flexible support by performing other duties that contribute to team and organizational success.

Requirements

• 10+ years of progressively responsible commercial or industrial HVAC experience.
• Extensive hands-on experience with chilled water systems and multiple chiller manufacturers, including Daikin, Trane, Carrier, York, Johnson Controls, McQuay, or similar platforms.
• Advanced knowledge of cooling towers, pumps, HVAC controls, refrigeration systems, and mechanical room operations.
• Experience supporting multi-building campuses, hospitality environments, healthcare facilities, industrial sites, or similar complex operations.
• Strong troubleshooting skills involving electrical systems, refrigeration circuits, BAS platforms, PLCs, VFDs, and electronic controls.
• Experience supporting facilities with varying infrastructure ages and equipment technologies.
• EPA Refrigerant Certification preferred.
• Associate degree, technical certification, or equivalent experience in HVAC, Refrigeration, Electrical Technology, or a related field.
• Experience training, mentoring, or providing technical leadership to maintenance teams.
• Proficiency with Microsoft Office and computerized maintenance management systems (CMMS).