Senior Human Resources Manager (Risk Management & Benefits)

Salary range: $91,020.80 – $100,131.20.

About the role

Under the direction of the Human Resources & Risk Management Director, this position manages and oversees the County’s self-insured employee benefits and workers’ compensation programs, loss prevention initiatives, and all insurance programs—including property and casualty, automobile, general liability, and officials’ and employers’ liability. The role also oversees the development, implementation, and maintenance of comprehensive risk management and safety policies.

Responsibilities

• Plans, manages, coordinates, and exercises general supervision over personnel engaged in Benefits, Risk Management, and Safety activities.
• Establishes procedures for the submission of accident reports and handling of claims.
• Monitors and evaluates losses; provides verbal and written information to departments to support loss prevention efforts.
• Oversees and reviews investigations; analyzes incident reports and complaints involving work-related injuries and illnesses; prepares reports identifying hazards, violations, and accidents; recommends corrective measures.
• Conducts organizational and operational studies and investigations; recommends modifications to Benefits, Risk, and Safety programs, policies, and procedures.
• Identifies and analyzes areas of potential risk and hazards across all phases of County operations; recommends appropriate mitigation strategies.
• Oversees the activities of third-party administrators (TPAs) for the County’s self-insurance programs, insurance consultants, and actuaries.
• Prepares the Risk Management and Benefits budgets; assists the Human Resources & Risk Management Director in formulating annual goals and evaluating progress.
• Designs and recommends training and development strategies to meet the County’s workforce needs.
• Monitors and evaluates the efficiency and effectiveness of service delivery methods and procedures; recommends appropriate service and staffing levels.
• Participates in the development and delivery of seminars, workshops, and training initiatives.
• Monitors state and federal laws related to insurance, workers’ compensation, and other regulations impacting the County’s work environment.
• Maintains open and effective communication with employees at all levels, including management and executive leadership.
• Reports to work as directed during County emergencies or disaster situations (Tier 2 designation).
• Performs related duties as assigned.

Requirements

• Bachelor’s Degree in Business Administration, Public Administration, or closely related field.
• Four years of progressively responsible experience performing duties consistent with the essential job functions, including two years in a management or supervisory capacity.
• Some experience within the Florida public sector is required.
• Must possess and maintain a valid Florida driver’s license.
• Associate in Risk Management (ARM) and/or Certified Safety Professional (CSP) designation preferred.

Skills

• Principles, practices, and procedures of risk management, including loss prevention and mitigation strategies.
• Methods and techniques of risk analysis, claims management, and exposure evaluation.
• Health insurance programs, managed care systems, and workers’ compensation administration.
• Loss control practices and safety program development and implementation.
• Budget development, administration, and financial management techniques.
• Modern office practices, procedures, and computer systems, including relevant software applications.
• Principles and procedures of financial recordkeeping, reporting, and data analysis.
• Supervisory principles, including training, coaching, and performance evaluation.
• Applicable Federal, State, and local laws, codes, regulations, and industry standards related to risk management and workplace safety.

Abilities

• Plan, manage, and implement a comprehensive, County-wide risk management program, including risk analysis, workers’ compensation, health insurance administration, loss control, and safety initiatives.
• Monitor programs and ensure compliance with applicable laws, regulations, policies, and industry standards.
• Analyze complex data and situations, identify risks, and develop effective solutions and recommendations.
• Interpret and apply Federal, State, and local laws, policies, and procedures related to risk management and employee benefits.
• Develop, manage, and monitor program budgets and related financial activities.
• Prepare clear, concise, and comprehensive reports, presentations, and correspondence.
• Communicate effectively, both orally and in writing, with County officials, employees, external partners, and the public.
• Establish and maintain effective working relationships across all levels of the organization.

Physical Demands

• Light physical demand: maximum lifting of 15 pounds; rare lifting or carrying up to 10 pounds.
• Significant walking or standing may be required if lifting is minimal.
• Ability to express or exchange ideas by spoken word and perceive sound by ear.
• Good eyesight for production or safety of self and others.
• Physical agility required in kneeling, bending, stooping, and reaching.