Jobs · Human Resources · North Carolina

Senior Human Resource Business Partner

City of Wilmington, NC · Wilmington, NC · 2 days ago
Human ResourcesFull-time

Typical Tasks

  • Provide stratgic and consultative HR support within complex and highly accountable departments within an assigned portfolio that includes the Police Department, City Managers Office, City Clerks Office, and City Attorneys Office
  • Serve as a trusted advisor to leaders by providing guidance on organizational design, workforce planning, succession planning, and talent management strategies
  • Lead workforce planning initiatives by identifying current and future staffing needs, workforce risks, and talent gaps, developing proactive solutions to support operational objectives
  • Utilize applicant tracking systems (ATS) to manage job postings, candidate applications, interview workflows, and hiring documentation
  • Track and monitor recruitment metrics, including time-to-fill and candidate flow, and identify opportunities to improve hiring outcomes
  • Partner with department leadership to identify current and future staffing needs and prioritize hiring efforts
  • Ensure consistent and compliant hiring practices across departments, including structured and equitable selection processes
  • Support and reinforce performance management practices, including evaluations, corrective actions, and employee development
  • Coach and influence managers on employee performance, accountability, and effective supervision practices
  • Serve as the initial point of contact for employee concerns and coordinate with Employee Relations on complaints, investigations, and disciplinary matters
  • Ensure consistent interpretation and application of Human Resources policies, procedures, and practices across assigned departments
  • Collaborate with HR Operations to support onboarding, employee transitions, and overall HR service delivery
  • Partner with Organizational Development to align training initiatives with organizational priorities to include the creation, facilitation, and delivery of training content when required
  • Maintain accurate and timely recruitment and workforce-related data within applicable systems
  • Identify workforce trends, risks, and operational challenges and provide recommendations to leadership
  • Support organizational hanges, including restructuring efforts, workforce transitions, and role alignment
  • Utilize data and workforce insights to inform decision-making and improve workforce outcomes
  • Ensure compliance with applicable laws, regulations, policies, and procedures
  • Build and maintain effective working relationships across departments and leadership teams
  • Identify and implement process improvements to enhance efficiency and effectiveness of HR service delivery across assigned departments
  • Lead continuous improvement initiatives that streamline HR processes, improve service delivery, and enhance the employee experience across all city departments
  • Mentor and provide guidance to HR Business Partners and other HR professionals to promote consistency, professional development, and HR best practices
  • Perform other related duties as assigned

Qualifications

Required:

  • Demonstrated experience serving as a strategic HR partner in complex, highly accountable environments
  • Proven ability to lead and manage large-scale HR initiatives and programs
  • Strong understanding of human resources policies, procedures, and best practices
  • Experience with applicant tracking systems (ATS) and other HRIS tools
  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Proficiency in Microsoft Office Suite

Preferred:

  • Master's degree in Human Resources, Business Administration, or a related field
  • Experience with labor relations and collective bargaining
  • Knowledge of labor laws and regulations
  • Experience with performance management systems
  • Experience with organizational development and change management

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