Senior Human Centered Design Researcher

About the role

The person in this role will work from the Medtronic facility located in Mounds View, Minnesota. This role will require 20% of travel to enhance collaboration and ensure successful completion of projects.

Responsibilities

• Lead and execute multiple concurrent research sprints in partnership with OU teams, working independently in the field and/or providing strategic guidance for execution
• Develop and drive research methods that explore conceptual use scenarios, workflows, and unmet needs through contextual inquiry, observation, and qualitative engagement with users and stakeholders
• Collaborate with cross-functional partners to design and refine research materials, including recruitment criteria and processes, screeners, interview guides, and concept stimuli
• Synthesize complex qualitative data into clear, actionable insights and research outputs, with a strong emphasis on linking findings to user experience implications, product strategy, and Medtronic business objectives

Requirements

• MUST HAVE (Minimum Qualifications):
  • 4+ years of experience with a bachelor’s degree or 2+ years of experience with an advanced degree
  • NICE TO HAVE (Preferred Qualifications): Experience working in healthcare, medical devices, or other regulated environments; consulting experience; Bachelor’s degree in Design Research, Human Centered Design, Human Factors, Psychology, Marketing, Anthropology, Sociology, Biomedical Engineering, Service Design or a related field, or equivalent professional experience; Master's degree in human-centered design or behavioral science discipline; Demonstrated ability to independently lead end-to-end research initiatives; Strong familiarity and execution of human centered and qualitative research methods; Proven ability to synthesize qualitative data into clear insights that inform design decisions, experience principles, and product strategy; Professional experience conducting qualitative design research within product, service, or experience design teams; Familiarity with front end innovation, upstream product development, early phase concept exploration, and identifying emerging trends in medical practice and technology; Ability to influence decision-making through clear and compelling communication; Experience supporting global or cross-cultural research initiative

Qualifications

• Must have a bachelor’s degree or 2+ years of experience with an advanced degree
• Must have 4+ years of experience with a bachelor’s degree or 2+ years of experience with an advanced degree

Skills

• Strongly Preferred: Experience working in healthcare, medical devices, or other regulated environments with exposure to healthcare systems, clinical workflows, and medical device regulatory context
• Consulting experience desired
• Bachelor’s degree in Design Research, Human Centered Design, Human Factors, Psychology, Marketing, Anthropology, Sociology, Biomedical Engineering, Service Design or a related field, or equivalent professional experience
• Master's degree in human-centered design or behavioral science discipline
• Demonstrated ability to independently lead end-to-end research initiatives
• Strong familiarity and execution of human centered and qualitative research methods
• Proven ability to synthesize qualitative data into clear insights that inform design decisions, experience principles, and product strategy
• Professional experience conducting qualitative design research within product, service, or experience design teams
• Familiarity with front end innovation, upstream product development, early phase concept exploration, and identifying emerging trends in medical practice and technology
• Ability to influence decision-making through clear and compelling communication
• Experience supporting global or cross-cultural research initiative

Benefits

We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage. Salary ranges for U.S (excl. PR) locations (USD):$126,400.00 - $189,600.00 This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).