Senior Design Researcher

About You

You are a natural and passionate problem solver, always looking for new and creative ways to reframe a question, experiment, and find a solution to make a positive impact on people, cities, and planet. As a senior member of the team, you’ll lead the research phases of projects.

• A practitioner with 5+ years of professional experience in the design or research field, and 3+ years specifically as a design researcher in human-centered design;
• A design researcher with many qualitative and perhaps some quantitative methods in your toolkit (co-creation, sacrificial concepts, usability studies, etc.) and an aptitude for designing your own;
• Adept at translating research findings into concrete and actionable guidelines for your team and for clients alike;
• A strong writer who moves your audience through clear, compelling language—and catches every typo;
• Comfortable and confident discussing issues around equity and justice;
• Deep curiosity and appreciation of cities and their built environments;
• Are based in New York City.

Responsibilities

• Leading a multidisciplinary team through research activities
• Research – Plan; create stimulus; recruit and screen users; moderate and document interviews
• Synthesis – Develop frameworks, insights, design principles, opportunities
• Design – Build and test prototypes; determine design directions; develop content and visuals
• Delivery – Help clients implement and socialize the research learnings into their organizations
• Facilitating client workshops, presentations and collaborative work sessions
• Working with the business development team to shape pitches, business proposals, and case studies
• Adding to our culture of play, discovery and making