Senior HRIS Analyst, Recruiting

Key Responsibilities

• Supports the configuration, maintenance, and troubleshooting of core HR and applicant tracking systems, including workflows, fields, forms, and related behavior.
• Serves as a quality assurance partner and tester for system changes, integration updates, and defect fixes.
• Partners with team members and vendors to test releases, regression scenarios, and changes prior to production deployment.
• Manages a steady volume of support issues and requests, prioritizing, investigating, and resolving them within established service levels.
• Analyzes HR and recruiting workflows and system usage to support issue resolution, process clarity, and system improvements.
• Creates and maintains clear, structured documentation, including configuration notes, test plans, and reference materials.
• Prepares findings, test results, risks, and recommended options to support decision-making.
• Partners directly with HR team members and business stakeholders on questions and system needs.
• Escalates complex, cross-system, or out-of-scope issues through established channels.
• Maintains working knowledge of HR, ATS, and CRM data structures, triggers, and behavior as they relate to business processes.
• Supports integration validation, file-based or API-driven troubleshooting, and vendor coordination.
• Validates reporting outputs and downstream systems affected by configuration and integration changes.
• Participates in cross-functional HR system support and harmonization initiatives.

Qualifications

• 4+ years of experience supporting HR systems, with experience in Dayforce preferred.
• Experience supporting applicant tracking systems (ATS) and integrations with external CRM or recruiting platforms preferred.
• Familiarity with recruiting workflows, job posting processes, and candidate lifecycle stages.
• Experience with system configuration, testing, troubleshooting, and production support.
• Comfortable working directly in technical tools and supporting live production environments.
• Strong Excel skills required.
• Familiarity with system logic, workflows, and data structures.
• Exposure to integrations, APIs, flat files, or vendor-managed connections preferred.