Senior HRIS Analyst

About the role

The Senior HRIS Analyst is the subject matter expert in the configuration and support of WORKDAY, including implementation, configuration, customization, security, integrity, and on-going support of all functional user groups. This position requires an expert knowledge and foundation of both the absence and payroll platform.

Responsibilities

• Analyze business process issues and improvement opportunities to understand requirements and provide solution recommendations.
• Manage users, security roles, and approval workflows.
• Document and assist users in defining business requirements, process maps, and use cases.
• Investigate feature requests and new application features, and recommend appropriate solutions to drive business effectiveness and efficiency.
• Develop user training materials and deliver end-user training as required.
• Provide recommendations to the business for best use of Workday.
• Investigate problems with Workday ERP modules, diagnose and perform root causes, and resolve issues.
• Verify data integrity, functional integrity testing, and data maintenance.
• Fulfill ad-hoc business reporting needs and assist with interpretation of data.
• Establish a complete understanding of the system architecture and infrastructure components.
• Aid in Workday patch management and upgrade planning/execution.
• Support installation of new application features (new implementations and standard upgrades).
• Manage changes under change control to ensure system remains in a state of validation/regulatory compliance.
• Provide end-user application support on-demand, including troubleshooting and resolution.
• Smoke test and analyze new product functionality as per the change request process.
• Interact with Service Desk to coordinate support activities and application knowledge transfer.
• Proactively raise technology-related risks, issues, and opportunities.
• Understand current metrics and define Key Performance Indicators (KPIs) to support departmental and company objectives.
• Support Audits and Periodic Review processes as required.
• Ensure adherence to OLAs with the business and vendor SLAs.
• Adhere to Project timelines and budgets.

Qualifications

A minimum degree in Information Technology, Information Systems, or another related field is required, along with a minimum of 3-5 years of Workday experience.

• Knowledge of architecture for the Workday HR System with a focus in absence and payroll functional areas.
• Capability to interpret business requirements and processes and translate them to system functionality.
• Familiarity in working with validated systems and working within the Computer System Validation Framework.
• Understanding of systems development life cycle, computer systems validation, application development, and systems integration.
• Interpersonal skills necessary to form effective relationships with the user community, IT colleagues, and external vendors.
• Strong written and oral communication skills.
• Ability to comprehend, interpret, and comply with company policies and procedures.
• Flexibility to adjust to changing priorities.
• Ability to creatively problem solve and think critically to support continuous improvement of the Workday HR and finance systems.
• Strong technical aptitude and the ability to learn new processes and systems quickly.

Skills

• Language Skills: ability to make independent decisions, follow instructions, and accept constructive criticism.
• Mathematical Skills: ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
• Reasoning Ability: ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Certificates, Licenses, Registrations: familiarity with Microsoft Office Suites, and certification in relevant technologies (e.g., AWS Certified Solutions Architect, Microsoft Certified) is a plus.

Benefits

Our Comprehensive Benefits Include:

• Health Coverage: medical, dental, and vision plans to keep you and your family healthy.
• PTO and Vacation: generous paid time off and holidays to relax and recharge.
• Financial Wellness: Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA) to manage your healthcare expenses effectively.
• Retirement Planning: 401(k) plan, complete with company contributions to help you build your retirement savings.
• Support When You Need It: Employee Assistance Plan (EAP) provides confidential support for personal and professional challenges.