Senior HRIS Analyst

About the role

The Senior HRIS Analyst is the subject matter expert in the configuration and support of WORKDAY. This includes the implementation, configuration, customization, security, integrity, and on-going support of all functional user groups. This Senior HRIS Analyst will have an expert knowledge and foundation of both the absence and payroll platform. The Senior HRIS Analyst will support the configuration and maintenance of value-added solutions to meet the user requirements and reporting needs of the business.

Responsibilities

• Analyze business process issues and improvement opportunities to understand requirements.
• Propose solution recommendations to the business and IT management to optimize the use of the Workday application and improve the end user experience.
• Manage users, security roles, and approval workflows.
• Document and assist users in defining business requirements, process maps, and use cases.
• Investigate feature requests and new application features.
• Understand software functionality and recommend appropriate solutions to drive business effectiveness and efficiency.
• Develop user training materials and deliver end-user training as required.
• Provide recommendations to the business for best use of Workday.
• Investigate problems with Workday ERP modules, diagnose and perform root causes, and resolve issues.
• Verify data integrity, functional integrity testing, and data maintenance.
• Fulfill ad-hoc business reporting needs and assist with interpretation of data.
• Establish a complete understanding of the system architecture and infrastructure components.
• Aid in Workday patch management and upgrade planning/execution.
• Support installation of new application features (new implementations and standard upgrades).
• Manage changes under change control to ensure system remains in a state of validation/regulatory compliance and are in line with site and corporate documentation, as well as regulatory requirements.
• Provide end-user application support on-demand including troubleshooting and resolution.
• Smoke test and analyze new product functionality as per the change request process.
• Interact with Service Desk to coordinate support activities and application knowledge transfer.
• Proactively raise technology-related risks, issues, and opportunities.
• Understand current metrics and define Key Performance Indicators (KPIs) to support departmental and company objectives.
• Support Audits and Periodic Review processes as required.
• Ensure adherence to OLAs with the business and vendor SLAs.
• Adhere to Project timelines and budgets.

Qualifications

• Minimum degree in Information Technology, Information Systems, or another related field.
• Minimum of 3-5 years of Workday experience.
• Expert knowledge and foundation of both the absence and payroll platform.
• Capability to interpret business requirements and processes and translate them to system functionality.
• Familiarity in working with validated systems and working within the Computer System Validation Framework.
• Understanding of systems development life cycle, computer systems validation, application development, and systems integration.
• Interpersonal skills necessary to form effective relationships with the user community, IT colleagues, and external vendors.
• Strong written and oral communication skills.
• Ability to comprehend, interpret, and comply with company policies and procedures.
• Flexibility to adjust to changing priorities.
• Ability to creatively problem solve and think critically to support continuous improvement of the Workday HR and finance systems.
• User management including security role creations.

Skills

• Sound technical skills in WORKDAY.
• Extensive problem-solving skills.

Benefits

Note: Nothing in this job specification restricts management's right to assign or reassign duties and responsibilities to this job at any time. Critical features of this job are described under various headings above. They may be subject to change at any time due to reasonable accommodation or other reasons.

Pay

Details about pay will be provided during the interview process.

Schedule

Details about the schedule will be provided during the interview process.

Join PACS

Elevate Healthcare with Us! PACS is elevating healthcare by revolutionizing our approach to leadership and quality care. Guided by our core values of love, excellence, trust, accountability, mutual respect, and commitment, we strive to foster a culture of compassionate care within our teams and the communities we serve. As we grow rapidly, exciting opportunities await you to engage in impactful projects and contribute valuable insights to stakeholders nationwide. If you're ready to make a difference and embrace our mission of creating real change, we invite you to join us at PACS. Together, let’s shape the future of healthcare!

Join Our Team and Thrive

We celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome applicants of every race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, and any other protected characteristic. Employment decisions are based on qualifications, merit, and business needs.