Senior HR Manager

About the role

We are seeking an experienced Sr. HR Manager to join our Corporate Services team in the East Division. This role is hybrid, with 2-3 days per week based in our Boston, MA office, and reports directly to the Chief Human Resources Officer.

Responsibilities

• Collaborates with Division Leadership to promote a culture of professionalism and excellence.
• Understands business goals and designs/implements new approaches, policies, and procedures to enhance business objectives, productivity, and HR development within the company.
• Interfaces and engages at all organizational levels to ensure effective communication and alignment.
• Maintains the highest level of integrity, professionalism, fairness, and confidentiality in all aspects of job performance.
• Partners with corporate recruiters and other Divisional HR Business Partners to ensure regulatory compliance and maximize recruitment efficiency.
• Achieves a true hands-on approach to the recruitment process, monitoring employee engagement and career development.
• Supports transparent and frequent goal discussions between managers and employees, ensuring fair compensation and skill development.
• Manages employee relations issues, including investigations, disciplinary actions, and employee complaints.
• May be involved in investigating and responding to EEOC legal responses, providing guidance and recommendations for problem resolution.
• Writes investigative reports as needed.

Requirements

• Minimum 8+ years progressively responsible experience in HR, particularly in a multi-state environment.
• At least 3 years of experience with employee relations, handling EEOC complaints, and implementing policies.
• Professional licensure and/or educational credentials must be verified.
• A valid driver's license is required due to occasional travel.

Qualifications

• BS degree in HR or related field.
• PHR or SHRM-CP certification is required.

Skills

• Excellent communication skills (written and verbal).
• Knowledge of relevant laws and regulations (human resources, compensation, COBRA, Section 125, ERISA, FMLA, Disability, Workers Compensation).

Benefits

The expected salary range for this position is $109,244 - $182,320. Final salary is determined based on individual qualifications and experience. We offer:

• Medical, dental, and vision insurance.
• Life insurance.
• 401(k) plan.
• Paid holidays.

We also provide career development opportunities, including reimbursement for continuing education and certifications, and participation in our internal Mentoring Program. We are committed to fostering an inclusive environment and equal opportunity for all employees.