Senior HR Manager

About the role

The Senior Human Resources Manager oversees the delivery of comprehensive Human Resources services across a multi-site nonprofit organization, including employment and compliance to regulatory concerns, employee orientation, development and training, personnel policy development and documentation, employee relations support, personnel-related committee facilitation, benefits administration, employee welfare, wellness and health, employee & management services and counseling.

Responsibilities

• Administer, maintain, and implement benefit programs to include but not limited to medical/vision/dental, life insurance, 401k, Employee Assistance Program (EAP), and voluntary benefits;
• Facilitate the process to obtain cost effective, employee serving benefits;
• Advise on eligibility, coverage, and other benefit matters;
• Administer/coordinate open enrollment process and conduct employee meetings;
• Comply and maintain benefit records, plan documents, and annual plan requirements;
• Create and direct the administration of reporting for analysis and compliance;
• Recommend changes in benefits offered to committee;
• Responsible for developing and administering coordination of mandatory leave programs, including, but not limited to: worker’s compensation, FMLA, ADA, etc.;
• Ensure employee rights are communicated, leave is documented and communication between employee and agency management is facilitated;
• Oversee and manage the work of reporting HR staff;
• Encourage the ongoing development of the HR staff;
• Provide leadership and supervision to staff by managing goals and objectives;
• Provide formal and informal feedback through coaching, monitoring and evaluating job results;
• Serve as a link between management and employees by handling questions, interpreting and administering policies and helping resolve work-related problems;
• Coordinate the selection of HR consultants, insurance brokers, insurance carriers, third party administrators for other supervised HR areas, such as Drug & Alcohol Program, Worker’s Compensation, and so on;
• Manage vendor relationships and performance to ensure they meet company needs and expectations;
• Administer and maintain the company’s Drug and Alcohol program, work with TPA as needed, provide/coordinate DA training to management as needed, and oversee the program in general;
• Oversee DOT regulations as they apply to the company’s CDL drivers and other appropriate staff;
• Maintain records and compliance with regulations;
• Supporting HR Functions: Employee Relations, Investigations, New Hire Orientations, Conduct investigations when employee grievances, complaints, or concerns are brought forth;
• Monitor and advise managers and supervisors in the progressive discipline system of the agency;
• Participate in employment interviews;
• Timekeeping and Payroll administration for the HR department;
• Law: Remain up-to-date with compliance on all existing governmental and labor legal and government reporting requirements including any related to the Equal Employment Opportunity (EEO), the Americans With Disabilities Act (ADA), the Family and Medical Leave Act (FMLA), Employee Retirement Income Security Act (ERISA), the Department of Labor, worker compensation, the Occupational Safety and Health Administration (OSHA), and so forth.

Requirements

• Demonstrated knowledge and abilities in these areas: Bachelor’s degree in Human Resources, Business Administration, Public Administration or related field, Seven (7) years of progressively responsible Human Resources experience, including experience in employee relations, benefits administration, leave management, compliance, and HR operations, Four (4) years of supervisory or management experience leading HR staff or teams, Demonstrate knowledge of federal and Washington State employment laws and regulations, including FMLA, ADA, FLSA, EEOC, OSHA, workers' compensation, and ERISA, Experience administering employee benefit programs, leave programs, and workers' compensation claims, Experience conducting workplace investigations and supporting employee relations matters, Experience developing, implementing, and interpreting HR policies, procedures, and programs, Strong organizational, problem-solving, communication, and interpersonal skills, Understanding of the interrelationships between services and systems, Ability to learn new tasks quickly and efficiently, Ability to handle multiple tasks simultaneously and meet deadlines, Ability to gather and analyze data for reports via multiple modes, Ability to read, write and interpret documentation, Strong customer service focus, Proficiency with personal computer, including Microsoft Office, Accurate data management, documentation and recordkeeping skills

Qualifications

• Minimum qualifications: Bachelor’s degree in Human Resources, Business Administration, Public Administration or related field, Seven (7) years of progressively responsible Human Resources experience, including experience in employee relations, benefits administration, leave management, compliance, and HR operations, Four (4) years of supervisory or management experience leading HR staff or teams, Demonstrated knowledge of federal and Washington State employment laws and regulations, including FMLA, ADA, FLSA, EEOC, OSHA, workers' compensation, and ERISA, Experience administering employee benefit programs, leave programs, and workers' compensation claims, Experience conducting workplace investigations and supporting employee relations matters, Experience developing, implementing, and interpreting HR policies, procedures, and programs, Strong organizational, problem-solving, communication, and interpersonal skills, Understanding of the interrelationships between services and systems, Ability to learn new tasks quickly and efficiently, Ability to handle multiple tasks simultaneously and meet deadlines, Ability to gather and analyze data for reports via multiple modes, Ability to read, write and interpret documentation, Strong customer service focus, Proficiency with personal computer, including Microsoft Office, Accurate data management, documentation and recordkeeping skills

Skills

• Knowledge of federal and Washington State employment laws and regulations, including FMLA, ADA, FLSA, EEOC, OSHA, workers' compensation, and ERISA
• Experience administering employee benefit programs, leave programs, and workers' compensation claims
• Experience conducting workplace investigations and supporting employee relations matters
• Experience developing, implementing, and interpreting HR policies, procedures, and programs
• Strong organizational, problem-solving, communication, and interpersonal skills
• Understanding of the interrelationships between services and systems
• Ability to learn new tasks quickly and efficiently
• Ability to handle multiple tasks simultaneously and meet deadlines
• Ability to gather and analyze data for reports via multiple modes
• Ability to read, write and interpret documentation
• Strong customer service focus
• Proficiency with personal computer, including Microsoft Office
• Accurate data management, documentation and recordkeeping skills

Benefits

Administer, maintain, and implement benefit programs to include but not limited to medical/vision/dental, life insurance, 401k, Employee Assistance Program (EAP), and voluntary benefits; implement and enforce approved benefit programs; Facilitate the process to obtain cost effective, employee serving benefits; Advise on eligibility, coverage, and other benefit matters; administer/coordinate open enrollment process and conduct employee meetings; and comply and maintain benefit records, plan documents, and annual plan requirements.

Pay

Competitive salary commensurate with experience and qualifications.

Schedule

Full-time, Monday through Friday, 8:00 AM - 5:00 PM.