Senior HR Generalist

Job Summary

The Senior HR Generalist reports to the HR Manager in the Field and provides full-spectrum, front-line human resources support and high touch customer service to operational leaders, associates, and clients in their area. Responsibilities include reviewing, tracking, and documenting compliance with mandatory and non-mandatory training, recruiting, interviewing, facilitating hiring, implementing new hire orientation, ongoing training needs, and employee recognition programs, handling employment-related inquiries, coaching leaders through performance management, enforcing company policies and practices, maintaining compliance with employment laws and regulations, and performing other duties as assigned.

Duties/Responsibilities

• Reviews, tracks, and documents compliance with mandatory and non-mandatory training, continuing education, and work assessments.
• Recruits, interviews, and facilitates hiring qualified job applicants for open positions with account managers; collaborates with departmental managers to understand skills and competencies required for openings.
• Implements new hire orientation, ongoing training needs, and employee recognition programs to ensure associate engagement and performance.
• Performs routine tasks required to administer and execute human resource programs including but not limited to compensation, benefits, and leave; disciplinary matters; disputes and investigations; performance and talent management; productivity, recognition, and morale; occupational health and safety; and training and development.
• Handles employment-related inquiries from applicants, employees, and supervisors, referring complex and/or sensitive matters to the appropriate staff.
• Coaches leaders through performance management process and provides support in disciplinary meetings, terminations, and investigations.
• Maintains compliance with federal, state, and local employment laws and regulations, and recommended best practices; reviews policies and practices to maintain compliance.
• Performs other duties as assigned.

Qualifications

• Thorough knowledge of employment-related laws and regulations.
• Proficient with Microsoft Office Suite or related software.
• Proficiency with or the ability to quickly learn the organization’s HRIS and talent management systems.
• Bachelor’s degree in Human Resources, Business Administration, or equivalent experience preferred.
• Two (2) to four (4) years of previous Human Resources experience with exposure to subject areas including HR Systems, Benefits, & Payroll.
• PHR or SHRM-CP a plus.
• Knowledge of computer proficiency and technical aptitude with an ability to utilize advanced functions of Microsoft Office (Excel, Word, & Outlook).
• Experience with Workday preferred.

Education And Experience

• Thorough knowledge of employment-related laws and regulations.
• Proficient with Microsoft Office Suite or related software.
• Proficiency with or the ability to quickly learn the organization’s HRIS and talent management systems.
• Bachelor’s degree in Human Resources, Business Administration, or equivalent experience preferred.
• Two (2) to four (4) years of previous Human Resources experience with exposure to subject areas including HR Systems, Benefits, & Payroll.
• PHR or SHRM-CP a plus.
• Knowledge of computer proficiency and technical aptitude with an ability to utilize advanced functions of Microsoft Office (Excel, Word, & Outlook).
• Experience with Workday preferred.

Required Skills/Abilities

• Valid driver’s license.
• Excellent verbal and written communication skills.
• Excellent interpersonal, negotiation, and conflict resolution skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Strong analytical and problem-solving skills.
• Able to prioritize tasks and to delegate them when appropriate.
• Able to act with integrity, professionalism, and confidentiality.

Physical Requirements

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift 15 pounds at times.
• Ability to tolerate moderate stress and thrive in fast-paced environment.
• Must be able to access and navigate each department at the organization’s facilities.

Reasonable Accommodation

• May be made to enable individuals with disabilities to perform all functions.

Scope

• Performs duties independently with minimal supervision, with ability to determine when to partner and escalate on sensitive or complex issues.

Working Environment

• The majority of work will be performed in a climate-controlled environment but may be exposed to inclement weather and varying degrees of temperatures on occasion.
• Work from home and on site are required.
• Requires regular local travel between sites in designated area. Domestic travel outside of the district up to 25% may be required.