Senior HR Generalist

Primary Responsibilities

• Own day-to-day HR operations and administrative processes
• Manage HR tasks, deadlines, recurring processes, and open items through completion
• Maintain accurate employee records, HR files, trackers, and documentation
• Respond to employee, manager, candidate, vendor, broker, and internal stakeholder inquiries timely and professionally
• Identify workflow gaps and recommend and build practical solutions
• Create and maintain checklists, templates, trackers, and repeatable processes
• Strengthen consistency, accountability, organization, and execution across HR
• Own benefits administration support, including enrollment updates, employee questions, broker/carrier follow-up, vendor coordination, and documentation
• Partner with brokers, carriers, vendors, payroll, the Controller, and employees as needed
• Support payroll coordination for new hires, terminations, compensation changes, status changes, benefit deductions, bonuses, commissions, and other payroll impacting updates
• Use Paychex to support employee data, HRIS updates, payroll coordination, benefits administration, reporting, and employee lifecycle changes
• Identify and resolve HRIS data issues or escalate when needed
• Support recruiting, onboarding, offboarding, culture, and HR administrative coordination
• Provide structure, templates, checklists, timelines, and repeatable processes to ensure consistent execution
• Review key employee lifecycle work for accuracy, completeness, professionalism, and compliance alignment
• Serve as a knowledgeable backup and escalation point for these areas when needed
• Support knowledge transfer and process documentation across HR responsibilities
• Step in to directly own or execute recruiting, onboarding, offboarding, culture, or HR administrative work when business needs require
• Build scalable HR processes that support the department today and allow for future HR team growth
• Employee Relations, Compliance, Documentation, and Communications
• Serve as a responsive HR point of contact for routine employee and manager questions
• Provide practical guidance on HR processes, policies, benefits, payroll-related questions, onboarding, offboarding, and employee lifecycle items
• Support the CHRO with employee relations matters, including documentation, manager coaching, and process consistency
• Escalate sensitive or complex employee relations matters appropriately
• Support required notices, acknowledgments, employment files, compliance tracking, and HR documentation
• Identify missing documentation or process gaps and work to resolve them
• Own or support HR communications, employee reminders, newsletters, announcements, and culture initiatives as needed
• Review employee-facing communications for accuracy, clarity, professionalism, and alignment with company expectations
• Maintain confidentiality and sound judgment in all employee matters
• Strategic and Tactical HR Support
• Partner with the CHRO on HR priorities, process improvements, employee lifecycle planning, manager support, and organizational needs
• Identify recurring HR issues and recommend practical solutions
• Balance day-to-day execution with forward-looking HR improvements
• Think through both the immediate task and the broader impact on employees, managers, compliance, payroll, benefits, and the company
• Operate with urgency, accuracy, discretion, and ownership

  Ideal Candidate Profile

  • Strong handson HR generalist experience
  • High ownership and accountability
  • Exceptional organization and task management
  • Strong attention to detail
  • Ability to work independently
  • Ability to anticipate needs and next steps
  • Comfort in a lean, fast-moving HR environment
  • Practical knowledge of benefits, payroll coordination, compliance, documentation, onboarding, offboarding, recruiting, and employee relations support
  • Strong written and verbal communication
  • Sound judgment and discretion
  • Willingness to handle tactical work while also thinking strategically
  • Ability to create order, structure, and consistency in HR operations
  • Experience profile
  • Minimum of 5+ years of progressive HR experience
  • At least 3 years of hands-on HR Generalist experience
  • Handson Paychex experience required
  • Working understanding of payroll required
  • Experience partnering with finance, accounting, payroll, or a Controller on payroll-related items required
  • Prior experience in a small or mid-sized company environment required
  • Strong experience across benefits administration, open enrollment, onboarding, offboarding, recruiting, payroll coordination, employee relations support, compliance tracking, HR operations, and documentation
  • Strong attention to detail, organization, responsiveness, and follow-through
  • Ownership mindset and ability to manage work from start to finish
  • Excellent written and verbal communication skills
  • Ability to maintain confidentiality and exercise sound judgment
  • Comfortable using Microsoft Office, Teams, SharePoint, Paychex, recruiting tools, HRIS/payroll systems, and related HR platforms
  • Demonstrated leadership potential preferred
  • Prior oversight, coaching, mentoring, or process leadership experience preferred but not required
  • Fintech, financial services, professional services, or consulting industry experience strongly preferred
  • HR certification such as SHRMCP, SHRMSCP, PHR, or SPHR preferred but not required

  Physical & Working Environment

  • Small to mid-sized company environment requiring hands-on HR execution and operational ownership
  • Lean HR team with broad responsibility across the employee lifecycle
  • Role requires frequent communication with employees, managers, candidates, vendors, brokers, finance, and leadership
  • Computer work with long periods of standing and sitting
  • No travel required
  • Hybrid role based in Atlanta, GA.