Senior, HR Business PartnerNew New York, New York, United States

About the role

Maven Clinic is looking for a Senior HR Business Partner to support our business through people partnership and talent program delivery. This role will partner closely with managers and leaders on team engagement, performance management, and employee relations. The ideal candidate is a proactive and collaborative people partner who is comfortable navigating ambiguity, solving problems thoughtfully, and building strong relationships across the organization.

Responsibilities

• Partner with the HRBP team, managers, and functional leaders to support employee engagement, team performance, and organizational effectiveness
• Advise managers on employee relations, performance management, development conversations, and team dynamics
• Manage employee relations issues and investigations for the teams you support
• Execute core people programs including performance reviews, compensation cycles, engagement survey action plans, and talent planning processes
• Analyze people trends and employee feedback to identify insights and actions
• Use people analytics, business insights, and employee feedback to identify trends, assess organizational health, and drive engagement and retention strategies
• Partner cross-functionally with Recruiting, People Operations, Legal, and Finance to support consistent employee processes and experiences
• Identify process improvement opportunities and contribute to scaling people practices across the organization
• Use AI tooling to automate manual workflows and increase your strategic impact
• Build trusted relationships with employees and managers through responsive, thoughtful partnership
• Contribute to broader People Team initiatives and cross-functional projects as needed

Requirements

• 5+ years of experience in HR Business Partner, People Operations, Talent Management, or related HR roles
• Experience partnering with managers and cross-functional teams in a fast-paced environment
• Strong attention to detail with organizational rigor around data management and documentation
• Strong communication, relationship-building, and problem-solving skills
• Ability to manage multiple priorities and operate effectively in ambiguity
• Enthusiasm for a start-up environment
• Working knowledge of performance management, employee relations, and talent processes
• Analytical mindset with comfort using people data and insights to inform recommendations
• Strong judgment, empathy, and ability to build trust across all levels of the organization
• Healthcare or healthcare technology experience is a plus, but not required
• Curiosity and business acumen to inform your understanding of the teams you support
• This role will support our Operations team in addition to other parts of the business, which includes front-line workers directly interfacing with our members. Experience supporting a front-line workforce is a plus but not required.

Pay

The base salary range for this role is $140,000 - $165,000 per year. You will also be entitled to receive equity.

Schedule

This role is only open to candidates in the NYC-metropolitan area and will require you to be in-office for 3 days each week (Tuesday, Wednesday, Thursday).

Benefits

• Employer-covered health, dental, and insurance plan options
• Maven for Mavens: access to the full platform and specialists, including care for mental health, reproductive health, family planning, and pediatrics
• Whole-self care through wellness partnerships
• Hybrid work, in-office meals, and work-together days
• 16 weeks 100% paid parental leave and new parent stipend (for Mavens who've been with us for 1 year+)
• Annual professional development stipend and access to a personal career coach through Maven for Mavens
• 401K matching for US-based employees, with immediate vesting