Senior HR Business Partner

About the role

The Senior HR Business Partner at Upside supports multiple client groups and partners closely with people managers to drive strong employee experiences and business outcomes. This role is ideal for someone who enjoys being hands-on, thrives in a fast-paced environment, and wants to grow their impact as a strategic people partner.

Responsibilities

• Partner with people managers across multiple client groups, such as Engineering and Retail Go-To-Market, to support day-to-day people needs and deliver consistent, high-quality HR support.
• Provide coaching and guidance to managers on performance management, employee development, engagement, and team efficiency.
• Support and implement people programs and processes, including performance reviews, talent discussions, and employee development initiatives.
• Analyze people data and trends to find opportunities and recommend practical, actionable solutions.
• Serve as a trusted point of contact for employees, encouraging open communication and reinforcing Upside’s culture and core values.
• Manage employee relations matters with fairness, discretion, and partnership with senior HR leaders as appropriate.
• Partner cross-functionally within the People & Workplace team to deploy programs, policies, and tools.
• Escalate and collaborate with the Sr. Principal HRBP on complex or sensitive matters involving senior leaders or broader organizational impact.
• Contribute to building and maintaining a respectful, inclusive, and safe work environment.

Requirements

• Bachelor’s degree in Human Resources, Business Administration, or a related field, or equivalent practical experience.
• 5+ years of experience in an HR Business Partner or comparable HR role in a fast-paced, high-growth environment.
• Working Knowledge of employment laws and HR best practices, with the ability to apply them thoughtfully and consistently.
• Experience supporting people managers and employees across a variety of teams or functions.
• Strong organizational skills and the ability to manage multiple priorities independently.
• Comfort operating in ambiguity and adapting as business needs evolve.
• Ability to balance empathy with sound judgment and discretion.
• Strong communication and relationship-building skills across all levels of the organization.
• A hands-on mentality with a bias for action and continuous improvement.
• Willingness to travel occasionally, as needed.

Qualifications

• Location: This hybrid role is based in either our DC or NYC office. In-office attendance is required on Monday, Tuesday, and Thursday, and may increase based on project-based needs and changes to Upside’s in-office policy over time.
• Compensation: The U.S. base salary range for this full-time position is $127,000 - $160,000 + equity + benefits. The final starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions.

Benefits

• Medical, dental, and vision coverage starting on Day 1
• Equity (ISOs)
• 401(k) program
• Family planning programs + paid parental leave
• Physical fitness and wellness memberships
• Emotional and mental health support programs
• Unlimited PTO + 10 paid federal holidays + our annual, week-long Winter Break
• Flexible work environment
• Lunch reimbursement for in-office employees
• Employee Resource Groups
• Learning and Development stipend
• Transparent culture
• Awesome mission!

Skills

• Strong interpersonal and communication skills
• Ability to manage multiple priorities
• Knowledge of employment laws and HR best practices
• Experience in HR Business Partner or comparable roles
• Ability to adapt to ambiguity and evolving business needs

Benefits

• Medical, dental, and vision coverage starting on Day 1
• Equity (ISOs)
• 401(k) program
• Family planning programs + paid parental leave
• Physical fitness and wellness memberships
• Emotional and mental health support programs
• Unlimited PTO + 10 paid federal holidays + our annual, week-long Winter Break
• Flexible work environment
• Lunch reimbursement for in-office employees
• Employee Resource Groups
• Learning and Development stipend
• Transparent culture
• Awesome mission!