Senior Housing Officer

About the role

We are looking for an experienced, motivated and customer-focused Senior Housing Officer to lead our Housing Management team and help us deliver outstanding housing services across the Scottish Borders.

What You Will Be Doing

• Leading and developing a team of Housing Officers.
• Driving high performance and service excellence.
• Supporting tenancy sustainment and community wellbeing.
• Managing complex tenancy, anti-social behaviour and customer service issues.
• Monitoring performance and ensuring compliance with housing legislation and regulatory requirements.
• Contributing to service improvement and strategic projects.

What We Are Looking For

• Significant experience in housing management within a social housing environment.
• Proven experience of leading or supervising teams.
• Strong knowledge of tenancy management, housing legislation and good practice.
• Excellent communication, problem-solving and decision-making skills.
• A commitment to delivering outstanding customer service.

Why Join Waverley Housing?

This is an exciting opportunity to play a leading role in shaping housing services for communities across the Scottish Borders. We offer a supportive working environment, opportunities for professional development and the chance to make a genuine difference to people's lives.

How to Apply?

Email: recruitment@waverley-housing.co.uk for an application pack or download a copy from our website at: https://www.waverley-housing.co.uk/about-us/recruitment/

Waverley Housing is committed to equality, diversity, and inclusion. We welcome applications from all sections of the community.

Closing date for applications: Monday 20th July 2026, 12:00

Full salary & employment details: 35 Hours Per Week - Monday - Friday (12 Noon Finish on a Friday)

Salary: £48,386 P/A (Inclusive of Car Allowance)

Job Type: Full Time

Recruiter information: Contact name: Joyce Wright
Email address: recruitment@waverley-housing.co.uk
Phone number: 01450 364200

Company website: Visit website

Further Information: Further Information