Senior Host, VIP - Zouk Nightclub

Resorts World Las Vegas seeks a polished professional to market the nightclub, restaurant, lounge, and other amenities while building a personal clientele list. The role centers on delivering exceptional guest experiences, driving business through reservations and promotions, and maintaining the highest service standards.

Responsibilities

• Deliver a daily/nightly guest list of preferred clientele on specified days.
• Book weekly industry groups on designated days.
• Follow and execute the weekly host schedule and visitation rosters.
• Interact, entertain, and provide guests with information in a professional, cordial, and exemplary manner while recognizing and cultivating regulars.
• Respond to all guest inquiries and requests.
• Drive business through booking reservations and collaborate with casino marketing departments, including table, slot, and international marketing.
• Execute weekly goals (guest list, table requirements, and marketing plan).
• Ensure guests are aware of events and support their execution.
• Participate in in-house modeling programs, special casino events, banquet service functions, marketing campaigns, and advertising; perform model/presenter tasks as needed.
• Pose for promotional photos as requested by management; appear in uniform or designated logo apparel for promotional or charitable activities on or off-site.
• Assist in developing promotional plans to increase business levels and sales.
• Maintain social media platforms as directed by management, posting events, communications, and participating in marketing campaigns.
• Use a personal device/cellular phone for job-related operational tasks, including reviewing company documents.
• Perform other job-related duties as requested.

Requirements

• High school diploma or equivalent.
• At least one year of previous experience as a VIP host and/or promoter in a similar or related field.
• At least 21 years of age.
• Proof of eligibility to work in the United States.
• Strong knowledge of spirits, wine, champagne, beer, and mixed cocktails.
• Ability to work varied shifts, including nights, weekends, and holidays.
• Ability to effectively communicate in English.
• Polished appearance and demeanor.
• Excellent customer service skills.
• Ability to obtain and maintain full knowledge of company and department rules, regulations, policies, and procedures.

Preferred Qualifications

• Previous experience working in a day club or nightclub.
• Working knowledge of table reservations software.
• Previous experience working in a large, luxury resort setting.

Physical Demands

• Work is performed indoors and outdoors, split between an office and day/nightclub environments; may require some travel.
• Must be tolerant of varying conditions, including noise levels, temperature, illumination, and air quality.
• Prolonged periods of sitting and standing.
• Frequent bending and reaching.
• Transporting, pushing, pulling, lifting, and maneuvering items weighing up to 10 lbs.
• Eye/hand coordination required.
• Ability to comply with policies, procedures, job descriptions, daily memorandums, chemical labels (SDS), and other instructions.